Loss Prevention Specialist

Join Our Team at Ross!

Bring your talents to Ross, a leading off-price retail chain that boasts over 2,200 stores and a proven track record of success and growth. We are dedicated to providing our customers with a diverse variety of high-quality brands and trendy merchandise at exceptional savings, while ensuring a fun and exciting shopping experience.

What We Offer

• Success: Become part of a winning team that strives for excellence and continuous improvement.
• Career Growth: We develop industry-leading talent because our growth is driven by our people's success.
• Teamwork: Collaborate with others to solve challenges and achieve the best outcomes.
• Commitment to Diversity: We celebrate the unique backgrounds, identities, and ideas of our team members and customers, strengthening our community through inclusivity.

General Purpose:

This role is essential for maintaining a visible presence at store entrances and exits to deter theft and fraud, ensuring a safe environment for both associates and customers. You will greet customers with a smile, project a friendly demeanor to discourage theft, and enforce our Code 50 package inspection policy. As a proactive member of the team, you will walk the sales floor to identify potential theft indicators and work closely with store leadership to reduce operational losses.

Key Responsibilities:

• Maintain Safety: Prioritize safety in every action, working with store leadership to ensure a secure environment.
• Customer Engagement: Provide outstanding customer service by greeting customers and addressing their questions with kindness and professionalism.
• Theft Prevention: Monitor entrances, exits, and the sales floor for suspicious behavior, and keep management informed about theft trends.
• Minimize Operational Loss: Raise awareness among staff about effective practices to reduce losses and assist in training store associates on these initiatives.
• Professional Representation: Uphold the company brand through a professional appearance and behavior.

Qualifications

• High school diploma required; AA degree preferred.
• One year of retail supervisory experience or related training preferred.
• Experience in loss prevention or security is a plus.
• Active Security Guard License is preferred.
• Able to thrive in a fast-paced environment with strong communication skills.
• Proven ability to resolve conflicts effectively.

Physical Requirements:

• Regular attendance and punctuality are essential.
• Ability to stand and move about the store for extended periods.
• Capable of lifting and lowering objects over 25 lbs.

Supervisor Responsibilities:

None

Compensation

The base pay for this position ranges from $15.50 - $16.00, based on experience, skills, and location. This is a part of a comprehensive compensation package, including various benefits such as insurance programs, employee discounts, and retirement plans.

Join us at Ross! We are committed to an inclusive workplace and welcome applications from all qualified individuals.