Senior Desktop Support Engineer
Robust Managerment SolutionsRole Overview
Robust Managerment Solutions is hiring a Senior Desktop Support Engineer. This is a full-time role in Maharashtra. Part of Robust Managerment Solutions's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
❖ Essential Duties and Responsibilities:
Minimum 3+ years of experience in hardware and network industry
✓ providing first-line support for hardware and software issues.
✓ Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.
✓ Set up new workstations, install software applications, and configure user accounts.
✓ Perform regular maintenance on hardware and software to ensure optimal performance.
✓ Maintain records of issues, resolutions, and inventory of hardware and software assets.
✓ Assist in training users on new software and technologies, providing guidance on best practices
✓ Set up and configure network hardware such as routers, switches, firewalls, and access points.
✓ Troubleshoot and resolve hardware issues; perform regular updates and patches.
✓ Use tools to monitor network performance and security; analyze traffic and usage patterns.
✓ Maintain accurate records of network configurations, diagrams, and hardware inventories.
✓ Work with other IT staff to integrate hardware with software systems and applications.
✓ Ensure hardware security measures are in place to protect against unauthorized access and
threats
Required Skills
- Strong understanding of operating systems (Windows 11), hardware components, and common
software applications.
- Ability to diagnose problems quickly and efficiently.
- Excellent communication skills to interact with users and understand their needs.
- Ability to prioritize tasks and manage multiple support requests simultaneously.
- Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems).
- Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware.
- Ability to diagnose and resolve hardware and network issues.
- Experience with monitoring and management tools (e.g., Wireshark, Nagios).
- Ability to communicate technical concepts to non-technical stakeholders.
- Relevant certifications (e.g., Cisco CCNA, CompTIA Network+) can be beneficial
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits
- Provident Fund
Experience
- Desktop support: 3 years (Preferred)
- hardware and network industry: 3 years (Preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Senior Desktop Support Engineer position at Robust Managerment Solutions?
Use the Apply button above to submit your application directly to Robust Managerment Solutions. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Desktop Support Engineer position at Robust Managerment Solutions located?
This position is based in Maharashtra. Robust Managerment Solutions has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Desktop Support Engineer at Robust Managerment Solutions earn?
Robust Managerment Solutions has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Desktop Support Engineer role at Robust Managerment Solutions posted?
This role was posted on March 23, 2026 (88 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Desktop Support Engineer role at Robust Managerment Solutions require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Robust Managerment Solutions lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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