French-Speaking CSM & Technical Account Lead (Hybrid)

A leading technology company is seeking a French-speaking Technical Account Manager to ensure customer satisfaction for North America based clients. You will drive product adoption and act as a Subject Matter Expert, building strong relationships and helping optimize HR and IT workflows. The ideal candidate has 5+ years in a customer-facing SaaS role, excellent time management skills, and a passion for enabling customers. This hybrid role is based in downtown Toronto, requiring 3 days in the office per week.