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Global Technical Account Manager — CSM (Hybrid Canada)

Rippling
Full TimemidHybrid
Toronto, Ontario, CAPosted March 21, 2026

Job Description

A leading HR tech firm seeks a Technical Account Manager to ensure customer satisfaction for North America-based clients. The role requires 5+ years of customer-facing experience in a SaaS environment, preferably with payroll expertise. The candidate should have excellent communication skills and the ability to foster strong customer relationships. Experience in driving product adoption and resolving customer issues is essential. Fluency in French is a significant plus. The position offers a hybrid work schedule in downtown Toronto.

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