Front Office Manager

Company Description

Relomi Corporate Services LLP is known as a prominent Japanese Hospitality brand of India.

With our RELOhomes Serviced Apartment, we have set a new benchmark in Serviced Apartment segment in India which is a perfect blend of an upscale residence + 5 start hotel grade services (so the brand name RELOhomes), coupled with inhouse authentic Japanese food brand Ichimi.

Project & Location:

This is poised to be a new Japanese Hospitality icon in India - in a heritage city of Chhatrapati Sambhajinagar (formerly known as Aurangabad). This project is especially created for upcoming Japanese corporate companies in Auto and non-Auto sector. With interesting blend of rooms, Japanese and non-Japanese F&B concept, and some Japanese amenities.

Role Description

The Front Office Manager will oversee daily operations related to the front office and reception area, ensuring a professional and welcoming environment for all clients and visitors. Key responsibilities include managing office administration, coordinating front-desk activities, addressing client inquiries, ensuring high levels of customer satisfaction, basic record-keeping, and supporting other administrative needs. This is a full-time, on-site role.

You are in for an interesting twist and experience - in terms of both project, as well as the way we work. You shall agree - the work experience is going to be quite rewarding.

Qualifications

• Proficiency in Office Administration and Front Office Management
• Skills in Customer Service and a strong focus on ensuring Customer Satisfaction
• Excellent Communication skills, both verbal and written, with a professional demeanor
• Ability to multitask, manage time effectively, and solve problems efficiently
• Experience in working with international clients or exposure to Japanese culture and businesses is a plus (not mandatory)
• Bachelor’s degree in Business Administration, Hospitality Management, or related field is preferred.
• Accommodation, Food, etc. available as per industry practice, but certainly with better standards.