Retail District Manager - Connecticut - Full-Time

Pay: $75,000 per year

Overview

Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.

This role offers a competitive base salary plus commission potential with a clear path to career advancement through industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.

Who We're Looking For

We're seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

Key Responsibilities

Sales Leadership & Strategy

• Oversee the sales and operational performance of multiple retail locations within an assigned district
• Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction
• Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results

Team Development & Coaching

• Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture
• Provide ongoing coaching, feedback, and professional development to improve team performance and career growth
• Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs

Operational Excellence

• Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards
• Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance
• Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives

Customer Experience

• Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores
• Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed

Qualifications

• Bachelor's degree in business or related field (or equivalent professional experience)
• 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics
• Demonstrated achievement in boosting sales growth and managing high-performing teams effectively
• Strong communication, analytical, and problem-solving skills
• Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools
• Familiarity with wireless/telecom industry terminology
• Ability to work a flexible schedule including weekends and holidays
• Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles

Perks & Benefits

• Competitive base salary + uncapped commission
• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Vacation, Sick, and Personal Time Off
• Employee growth & rewards programs, including:
• Milestone Recognition Program
• Annual Winners Circle all-expenses-paid trip for top performers

Ask your interviewer for more details about these exclusive employee-focused programs!

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person