Technical Writer (MadCap Flare) (Bengaluru)

Job Description

Role: Technical Writer (MadCap Flare)

Location Preference: India

Seniority: Flexible (no strict requirement on years of experience)

Key Responsibilities

• Create, update, and maintain user manuals, HTML help content, and other product documentation.
• Work with MadCap Flare as the primary content management system.
• Collaborate closely with product, engineering, and client-side stakeholders to gather and clarify requirements.
• Ensure documentation quality, structure, clarity, and consistency across deliverables.

Required Skills & Experience

• Proven experience in technical writing, ideally in a software or product-centric environment.
• Hands-on experience with MadCap Flare for authoring and content management.
• Strong ability to write clear, structured, user-focused documentation.
• Valuable communication and collaboration skillscritical for effective interaction with cross-functional teams.

Nice-to-Have

• Background or exposure in healthcare, biology, or genomics (this is a stretch requirement but would be highly valued).

Additional Context

• This role is needed to support ongoing documentation updates for product suite.
• No strict seniority requirement; open to reviewing mid-level or senior talent.

Additional Information

At Endava, were committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectivesbecause we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know. Job Description

Role: Technical Writer (MadCap Flare)

Location Preference: India

Seniority: Flexible (no strict requirement on years of experience)

Key Responsibilities

• Create, update, and maintain user manuals, HTML help content, and other product documentation.
• Work with MadCap Flare as the primary content management system.
• Collaborate closely with product, engineering, and client-side stakeholders to gather and clarify requirements.
• Ensure documentation quality, structure, clarity, and consistency across deliverables.

Required Skills & Experience

• Proven experience in technical writing, ideally in a software or product-centric environment.
• Hands-on experience with MadCap Flare for authoring and content management.
• Strong ability to write clear, structured, user-focused documentation.
• Valuable communication and collaboration skillscritical for effective interaction with cross-functional teams.

Nice-to-Have

• Background or exposure in healthcare, biology, or genomics (this is a stretch requirement but would be highly valued).

Additional Context

• This role is needed to support ongoing documentation updates for product suite.
• No strict seniority requirement; open to reviewing mid-level or senior talent.

Additional Information

At Endava, were committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectivesbecause we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.