Junior Business Analyst - Toronto

We are seeking a structured and detail-oriented Junior Business Analyst to support clinical onboarding and verification pathways for digital health services. In this role, you will apply standard business analysis methodologies to gather requirements, validate legal and organizational statuses, and map healthcare end-users against pre-approved organizational structures. Operating at the intersection of business discovery, data privacy, and digital health adoption, you will play a key role in evaluating compliance criteria and ensuring accurate technical profiling prior to platform migrations.

Location: Toronto, ON (Hybrid – 2 to 3 days per week onsite)

Duration: 9-month contract.

Advantages

Core Professional Growth: Build fundamental enterprise business analysis skills within a large-scale digital health ecosystem.

Privacy and Policy Depth: Gain referenceable experience working with complex privacy controls and data-sharing frameworks.

Cross-Functional Visibility: Act as a key procedural link between technical implementation teams, legal structures, and clinical practitioners.

Structured Home Office Sandbox: Access a dedicated, highly secure remote delivery model backed by enterprise-issued hardware tools.

Responsibilities

Onboarding Requirements Elicitation: Interact directly with healthcare stakeholders and subject matter experts to gather, document, and analyze requirements related to clinician system access, authorization profiles, and operational needs.

Clinical Mapping & Validation: Categorize clinician end-users, validate legal structures via standardized informational profiles, and verify legally responsible authorities to enable smooth transition gates.

Process Analysis & Rules Definition: Contribute to business process mapping, define operational business rules, and prepare documentation to improve the consistency and efficiency of onboarding decisions.

Privacy & Compliance Alignment: Review data access workflows to ensure complete alignment with provincial healthcare privacy legislation, verifying consent boundaries and data safeguards.

Stakeholder Engagement & Reporting: Support cross-functional engagement activities, resolve basic workflow issues, and compile structured progress reports and tracking matrices for management steering groups.

Knowledge Transfer & Documentation: Maintain complete, audit-ready data logs and business artifacts, performing thorough walkthroughs and documentation handovers to support long-term operational continuity.

Qualifications

Healthcare Privacy Literacy: Strong foundational understanding of regional healthcare privacy principles, specifically the rules governing consent, collection, use, disclosure, and safeguards of Personal Health Information (PHI).

Custodial Workflow Awareness: Solid general understanding of the operational roles, liabilities, and boundaries of Health Information Custodians (HIC) and their designated agents.

Requirements Engineering Competency: Proven practical experience conducting requirements gathering, documenting business specifications, and designing process maps or functional workflows.

Artifact Production: Demonstrated ability to prepare professional documentation, including business cases, slide presentations, and structured briefing notes for diverse audiences.

Sector Familiarity: Sound understanding of the digital health landscape, electronic health record (EHR) frameworks, or broader clinical operations.

Soft Skills: Excellent analytical, problem-solving, and time-management skills, paired with a collaborative approach to handling stakeholder relationships and meeting strict delivery deadlines.

Preferred Assets:

Prior professional business analysis or systems review experience within a Canadian public sector framework or health ministry cluster.

Familiarity with formal information management principles and specialized business modeling tools.

Summary

If you're interested in the "Junior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.