Customer service represntative & dispatch - Laval

Our client, a well-established family business for over 30 years and a leader in the environmental management industry, is seeking a versatile and dynamic profile to fill a Logistics Administrative Assistant position in Laval.

Joining a close-knit office team of 12 people, you will act as the central hub between clients, dispatchers, and drivers on the road. This Logistics Administrative Assistant position offers a human, stimulating environment focused on local teamwork in Laval.

Advantages

Benefits

Competitive annual salary around $50,000 based on experience.

Comprehensive group insurance plan (health, life, dental) 50% covered by the employer.

OR

Unique flexible health allowance (reimbursement program of $1,000 to $1,200 per year for your wellness, eyewear, or care expenses).

Warm, family-like work atmosphere with social activities and memorable team events.

Stable, permanent, full-time position (40 hours per week).

Responsibilities

Responsibilities

Actively support the dispatch team by taking container orders and coordinating logistics with drivers.

Provide outstanding B2B customer service via phone and email (rate inquiries, account creation, credit card payments).

Perform various administrative tasks, including validating invoices to support accounts payable and filing records.

Manage the daily scanning and data entry of weigh bills into the IT system to ensure the accuracy of completed routes.

Qualifications

Requirements

Prior experience in B2B customer service or logistics support within a small to medium-sized enterprise (SME).

Knowledge of dispatching, the transportation sector, or Trux software is considered a significant asset.

Excellent command of the French language, both spoken and written, to ensure professional email communications.

Exemplary rigor, sharp data entry precision, and high concentration capacity.

Positive, dynamic attitude with a warm telephonic communication style.

Must have a personal vehicle for daily travel to our office in Laval (industrial area not served by public transit).

Summary

How to Apply

Does this Logistics Administrative Assistant position in Laval perfectly align with your skills and professional values? Send your resume today to the following email address: elisabeth.parent@randstad.ca.

Referral Program

Randstad offers a rewarding referral program. If you know the ideal candidate for this role, recommend them to us! A referral bonus will be awarded for any recommendation that leads to a successful permanent hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.