Location: Toronto, ON (Hybrid)

Contract Length: 12 Months

Interaction Design Job: About Interaction Design:

Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the center of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.

What will you do?

Interaction designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design, and convey your design vision. A natural problem solver, communicator, and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

What You Would Work On

Interaction Design Strategy

• Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
• Use visualizations and interactions to support analytic thinking with large data sets
• Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
• Facilitate ideation sessions and collaborative work activities
• Act as the interaction design subject-matter expert for the product design team

Interaction Artifact Creation

• Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
• Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
• Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
• Create complex prototypes to provide delivery specifications for development
• Present interaction design work to more senior stakeholders

Research and Testing

• Facilitate usability testing
• Participate in or initiate research activities
• Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
• Perform pattern, micro-interaction, and component design audits where appropriate

What’s In It For You

• You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
• You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
• You’ll work with a team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

What do you need to succeed?

Must-have

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting, including experience integrating user research into product designs and design practices
• Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
• Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com

Nice to have

• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of 'design thinking'
• Experience working within a large organization and within an agile environment

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com