Customer Support Specialist (B2B)
Quantum Management ServicesRole Overview
Quantum Management Services is hiring a mid-level Customer Support Specialist (B2B). This is a full-time hybrid role, based in Markham. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Salary: $30 per hour
Reference: 1002308
Position: Customer Support Specialist (B2B)
Location: Markham
Salary: $30 per hour
Schedule: Hybrid – 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent
Posting Type: Open Vacancy
Are you passionate about delivering amazing customer experiences? Our client is looking for a Customer Support Specialist to join their dynamic team in Markham. Be the friendly, professional voice customers rely on—resolving inquiries, processing orders, and leaving a positive impression with every interaction. Make an impact, help customers succeed, and keep the team running smoothly!
What You’ll Do:
- Handle high-volume calls and emails with professionalism and care.
- Process orders accurately and follow through to resolution.
- Assist new customers and support online ordering.
- Collaborate with teams to enhance the customer experience.
- Maintain high service standards.
What We’re Looking For:
- Experience in B2B environment.
- Post-secondary education.
- Contact centre experience seen as an asset.
- Knowledge of SAP ECC or similar systems.
- Team player with attention to detail and tech-savvy.
Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!
Please send a Word version of your resume to Angela Quinlan at angela.quinlan@quantum.ca.
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Frequently Asked Questions
How do I apply for the Customer Support Specialist (B2B) position at Quantum Management Services?
Use the Apply button above to submit your application directly to Quantum Management Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Customer Support Specialist (B2B) role at Quantum Management Services remote or in-office?
This is a hybrid role based in Markham. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Customer Support Specialist (B2B) at Quantum Management Services earn?
Quantum Management Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist (B2B) role at Quantum Management Services posted?
This role was posted on June 16, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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