Role Overview
Quantum Management Services is hiring a mid-level AI Data Analyst. This is a contract role in CA. Part of Quantum Management Services's Devops hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Salary: $42 - 47 per hour
Reference: 1001754
Position: Enterprise Technical Account Manager (API & Integrations)
Location: Toronto, ON
Hours: Monday to Friday, 9am to 5pm ET
Job Type: 6-month contract to start
Posting Type: Open vacancy
Overview
Our client is looking for an Enterprise Technical Account Manager to support a portfolio of high-value clients integrating with our platform via APIs. This is a client-facing role combining technical expertise, problem-solving, and relationship management to ensure seamless integrations and strong platform performance.
Key Responsibilities:
- Act as the primary technical point of contact for enterprise clients
- Support API integrations (REST), troubleshooting, and ongoing optimization
- Diagnose and resolve issues across production and non-production environments
- Manage and prioritize support tickets, ensuring timely resolution and clear communication
- Investigate data discrepancies (e.g., transactions, events, system behavior)
- Lead regular client calls to review performance, issues, and improvements
- Monitor system health (errors, uptime, data quality) and recommend optimizations
- Partner with Engineering, Product, and Delivery teams to resolve issues and launch enhancements
- Create documentation, runbooks, and best practices to improve client success
Key Requirements:
- 3+ years in a Technical Account Manager, Solutions Engineer, or similar client-facing role
- Strong experience working with APIs (REST/HTTP) and troubleshooting integrations
- Hands-on experience with SQL and data analysis
- Ability to explain technical concepts to non-technical stakeholders
- Experience supporting production systems and handling incidents
- Strong communication, organization, and stakeholder management skills
- Comfortable managing multiple clients in a fast-paced environment
- Experience with ad tech, retail media, or advertising APIs
- Familiarity with cloud platforms (AWS, GCP) or DevOps tools
- Basic understanding of Python or scripting
- Experience using AI tools (e.g., ChatGPT, Claude) to support workflows
Please send your resume to Arriane Liangcungco at arriane.liangcungco@quantum.ca.
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All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
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Frequently Asked Questions
How do I apply for the AI Data Analyst position at Quantum Management Services?
Use the Apply button above to submit your application directly to Quantum Management Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the AI Data Analyst position at Quantum Management Services located?
This position is based in CA. Quantum Management Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a AI Data Analyst at Quantum Management Services earn?
Quantum Management Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the AI Data Analyst role at Quantum Management Services posted?
This role was posted on May 1, 2026 (51 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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