DevOps Engineer, AI/ML Pipelines

Role Overview:

As a Senior LLM Integration & CICD Engineer at PwC, you will be responsible for building, operating, and enhancing integrations and CI/CD pipelines supporting AI platforms and AI-enabled use cases. Your role will involve troubleshooting integration and deployment issues, implementing secure deployment patterns, coordinating release readiness, and driving operational improvements to enhance reliability and efficiency.

Key Responsibilities:

• Design, build, and support API-based integrations and connectors for AI platforms and enterprise systems.
• Troubleshoot integration failures and implement resilient patterns with appropriate operational telemetry.
• Build and maintain CI/CD pipelines for AI workloads, ensuring repeatable build, test, and deploy processes.
• Coordinate release readiness activities to reduce production risk and support change execution.
• Implement secure secrets handling, access controls, and ensure alignment with security and compliance requirements.
• Provide troubleshooting and incident support for pipeline and integration incidents, driving corrective actions.
• Automate deployment and operational tasks to improve consistency and reduce manual effort.
• Maintain integration documentation, pipeline runbooks, and troubleshooting guides.
• Collaborate with stakeholders to prioritize improvements, provide inputs to service reporting, and ensure operational discipline.
• Identify opportunities for continuous improvement in developer experience and operational reliability.

Qualifications Required:

• Bachelors degree in Computer Science/IT or a relevant field (Masters or relevant certifications preferred).
• Strong experience with CI/CD tools, DevOps practices, and building deployment pipelines.
• Hands-on experience designing and supporting API integrations and connectors.
• Working knowledge of IAM, secrets management patterns, and secure delivery practices.
• Experience operating within ITIL-aligned processes and coordinating releases with governance.
• Preferred: experience with enterprise ITSM and operational tooling, CI/CD platforms, infrastructure automation, and cloud services. AWS certifications are highly preferred.

Company Details:

PwC's Managed Services platform delivers scalable solutions grounded in industry experience and powered by talent. The platform focuses on providing integrated services and solutions that add significant value to clients' enterprises through technology and human-enabled experiences. The team at PwC is dedicated to enabling transformational journeys that drive sustained client outcomes, leveraging deep industry insights, world-class talent, and assets. In the AI Managed Services division, the focus is on empowering clients to navigate and capture the value of their application portfolio efficiently and cost-effectively. Role Overview:

As a Senior LLM Integration & CICD Engineer at PwC, you will be responsible for building, operating, and enhancing integrations and CI/CD pipelines supporting AI platforms and AI-enabled use cases. Your role will involve troubleshooting integration and deployment issues, implementing secure deployment patterns, coordinating release readiness, and driving operational improvements to enhance reliability and efficiency.

Key Responsibilities:

• Design, build, and support API-based integrations and connectors for AI platforms and enterprise systems.
• Troubleshoot integration failures and implement resilient patterns with appropriate operational telemetry.
• Build and maintain CI/CD pipelines for AI workloads, ensuring repeatable build, test, and deploy processes.
• Coordinate release readiness activities to reduce production risk and support change execution.
• Implement secure secrets handling, access controls, and ensure alignment with security and compliance requirements.
• Provide troubleshooting and incident support for pipeline and integration incidents, driving corrective actions.
• Automate deployment and operational tasks to improve consistency and reduce manual effort.
• Maintain integration documentation, pipeline runbooks, and troubleshooting guides.
• Collaborate with stakeholders to prioritize improvements, provide inputs to service reporting, and ensure operational discipline.
• Identify opportunities for continuous improvement in developer experience and operational reliability.

Qualifications Required:

• Bachelors degree in Computer Science/IT or a relevant field (Masters or relevant certifications preferred).
• Strong experience with CI/CD tools, DevOps practices, and building deployment pipelines.
• Hands-on experience designing and supporting API integrations and connectors.
• Working knowledge of IAM, secrets management patterns, and secure delivery practices.
• Experience operating within ITIL-aligned processes and coordinating releases with governance.
• Preferred: experience with enterprise ITSM and operational tooling, CI/CD platforms, infrastructure automation, and cloud servic