Rebadging-Account Management

As an Account Manager, your role involves developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. You will be the primary point of contact and build long-term relationships with customers through various communication channels. Your responsibilities include:

• Helping customers through email, phone, online presentations, screen-share, and in-person meetings
• Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Ensuring the timely and successful delivery of solutions according to customer needs and objectives
• Communicating progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecasting and tracking key account metrics
• Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Working with the Sales team to onboard and integrate new clients and develop existing client relationships
• Liaising between the customer and internal teams
• Onboarding resources for client projects

Qualifications required for this role include:

• Proven account management or relevant experience
• Ability to communicate, present, and influence at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Understanding of Managed services & Fixed price projects in IT services
• Knowledge of project delivery, contracts, and working with UK clients
• Ability to manage multiple projects with attention to detail
• Excellent listening, negotiation, and presentation skills
• Bachelor's Degree in an appropriate field or equivalent work experience
• Deep digital understanding
• Self-motivated with the ability to thrive in a results-driven environment
• Critical thinking, problem-solving skills, and ability to prioritize tasks
• Understanding of mobile app development, website development, marketing, measurement & analytics, content management, and internet technology
• Strong time and project management skills with a focus on process improvement
• Keen attention to detail, adherence to deadlines, and proficiency in Microsoft Office Suite, Salesforce, and help desk support software

Additionally, the company prefers a female candidate for this position. As an Account Manager, your role involves developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. You will be the primary point of contact and build long-term relationships with customers through various communication channels. Your responsibilities include:

• Helping customers through email, phone, online presentations, screen-share, and in-person meetings
• Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Ensuring the timely and successful delivery of solutions according to customer needs and objectives
• Communicating progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecasting and tracking key account metrics
• Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Working with the Sales team to onboard and integrate new clients and develop existing client relationships
• Liaising between the customer and internal teams
• Onboarding resources for client projects

Qualifications required for this role include:

• Proven account management or relevant experience
• Ability to communicate, present, and influence at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Understanding of Managed services & Fixed price projects in IT services
• Knowledge of project delivery, contracts, and working with UK clients
• Ability to manage multiple projects with attention to detail
• Excellent listening, negotiation, and presentation skills
• Bachelor's Degree in an appropriate field or equivalent work experience
• Deep digital understanding
• Self-motivated with the ability to thrive in a results-driven environment
• Critical thinking, problem-solving skills, and ability to prioritize tasks
• Understanding of mobile app development, website development, marketing, measurement & analytics, content management, and internet technology
• Strong time and project management skills with a focus on process improvement
• Keen attention to detail, adherence to deadlines, and proficiency in Microsoft Office Suite, Salesforce, and help desk support software

Additionally, the company prefers a female candidate for this position.