GCP Production Support Engineer

As a GCP Production Support Engineer at our client, you will be responsible for providing technical support and incident management for GCP cloud infrastructure and AI-based applications. Your role will involve utilizing tools like Splunk Observability, Synthetics, and Open Telemetry to diagnose and troubleshoot issues efficiently. Here is a breakdown of your key responsibilities:

• 3+ years of experience in Production Support (3rd Level Technical)
• Experience in roles such as Software Engineer, DevOps Engineer, or Cloud Infra Engineer
• Proficient in monitoring tools, logs, and events for application issue diagnosis
• Familiarity with Cloud-Native concepts, particularly GCP
• Skilled in Incident Management, preferably using ServiceNow
• Experience with Monitoring/Observability tools like Splunk Observability, Synthetics, and Open Telemetry
• Ability to diagnose technical issues related to AI software and services
• Previous experience in supporting production cloud infrastructure at scale
• Strong analytical and problem-solving skills
• Effective communication of complex technical issues
• Motivated, proactive, and adaptable to uncertain requirements
• Capable of supporting multiple on-call time zones

Non-mandatory, but advantageous, requirements include:

• Experience with GCP, Kubernetes, Unix/Linux networking, and operating systems
• Proficiency in programming with Python or DevOps practices
• Familiarity with writing Infrastructure as Code using tools like Terraform

If you possess the required skills and experience, please share your CV with psravani@people-prime.com for consideration. As a GCP Production Support Engineer at our client, you will be responsible for providing technical support and incident management for GCP cloud infrastructure and AI-based applications. Your role will involve utilizing tools like Splunk Observability, Synthetics, and Open Telemetry to diagnose and troubleshoot issues efficiently. Here is a breakdown of your key responsibilities:

• 3+ years of experience in Production Support (3rd Level Technical)
• Experience in roles such as Software Engineer, DevOps Engineer, or Cloud Infra Engineer
• Proficient in monitoring tools, logs, and events for application issue diagnosis
• Familiarity with Cloud-Native concepts, particularly GCP
• Skilled in Incident Management, preferably using ServiceNow
• Experience with Monitoring/Observability tools like Splunk Observability, Synthetics, and Open Telemetry
• Ability to diagnose technical issues related to AI software and services
• Previous experience in supporting production cloud infrastructure at scale
• Strong analytical and problem-solving skills
• Effective communication of complex technical issues
• Motivated, proactive, and adaptable to uncertain requirements
• Capable of supporting multiple on-call time zones

Non-mandatory, but advantageous, requirements include:

• Experience with GCP, Kubernetes, Unix/Linux networking, and operating systems
• Proficiency in programming with Python or DevOps practices
• Familiarity with writing Infrastructure as Code using tools like Terraform

If you possess the required skills and experience, please share your CV with psravani@people-prime.com for consideration.