Role Overview
Nexus is hiring a mid-level Technical Support Representative. This is a full-time remote role, with the team based in Remote. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Technical Support Representative - Night Shift
Job Description:
We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.
Key Responsibilities:
- Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
- Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
- Assist in the setup and installation of new hardware and POS-related software.
- Perform troubleshooting on core system remote devices.
- Engage in various computer-related break-fix repairs as needed.
- Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.
Qualifications:
- Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
- Strong understanding of POS hardware (including all peripherals)
- Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
- Proficient in networking.
You need to have your own equipment that you can use, including dual monitors and a strong wired internet connection.
If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.
About Nexus
Nexus
nexus.com
Frequently Asked Questions
How do I apply for the Technical Support Representative position at Nexus?
Use the Apply button above to submit your application directly to Nexus. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Technical Support Representative role at Nexus remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Technical Support Representative at Nexus earn?
Nexus has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Support Representative role at Nexus posted?
This role was posted on May 12, 2026 (46 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start