Senior Operations Manager
Newton School of TechnologyRole Overview
Newton School of Technology is hiring a Senior Operations Manager. This is a full-time role in Sonipat. Part of Newton School of Technology's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Newton School
Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talent for the world’s most advanced technology roles.
Role Overview
Newton School is seeking a Senior Manager – Operations to lead large-scale execution, operational excellence, and team performance across critical student-facing and internal functions. This role is designed for a strong people leader and operator who can translate business goals into structured processes, predictable outcomes, and high-performing teams in a fast-paced education environment.
The role requires end-to-end ownership of operational outcomes, tight cross-functional coordination, and a strong bias toward data, discipline, and execution rigor.
Key Responsibilities
Operations Ownership & Execution
- Own day-to-day and strategic operations across admissions, onboarding, academic coordination, and student lifecycle touchpoints.
- Translate business goals into clear operating plans, execution roadmaps, and measurable KPIs.
- Drive operational predictability through strong planning, prioritisation, and review mechanisms.
Team Leadership & Performance Management
- Lead, mentor, and scale multi-layered operations teams.
- Own goal-setting, performance management, capability building, and succession planning.
- Build a culture of accountability, continuous improvement, and outcome ownership.
Process, SOPs & Scale
- Design, standardise, and continuously improve SOPs, workflows, and governance frameworks.
- Ensure compliance, documentation discipline, and operational consistency across teams.
- Identify operational bottlenecks and implement scalable, tech-enabled solutions.
Data, Planning & Business Rigor
- Own operational dashboards and reviews to track efficiency, quality, and throughput.
- Drive capacity planning, demand forecasting, and resource allocation in partnership with leadership.
- Apply strong financial and business acumen to ensure cost efficiency and operational ROI.
Cross-Functional Collaboration
- Partner with Marketing, Academics, Careers, Finance, and Product/Tech to enable seamless end-to-end execution.
- Act as the operations SPOC to align priorities, unblock dependencies, and drive closure.
- Support leadership with structured insights, risk flags, and execution updates.
Customer & Stakeholder Experience
- Ensure a consistently high-quality student and stakeholder experience across operational touchpoints.
- Handle escalations with speed, ownership, and professionalism.
- Embed service excellence and quality benchmarks across teams.
Required Qualifications & Skills
Must-Have
- 4+ years of experience in Operations, Program Management, Business Operations, or Sales/Revenue Operations.
- Proven track record of leading teams and managing large-scale execution in fast-paced environments.
- Strong analytical ability with hands-on experience in dashboards, CRM/ops tools, and reporting.
- Excellent problem-solving, decision-making, and prioritisation skills.
- Strong stakeholder management and communication skills.
- Comfortable operating in target-driven, high-growth setups.
Preferred
- Experience in education, ed-tech, or services-led organisations.
- Exposure to process transformation, scale-up, or zero-to-one ops builds.
- Background in Business, Operations, Engineering, or related fields.
What Success Looks Like
- Predictable, scalable, and well-governed operations across teams.
- High team performance, engagement, and retention.
- Strong cross-functional alignment and execution velocity.
- Improved operational efficiency, quality, and customer satisfaction.
- Leadership trust driven by data-backed insights and reliable delivery.
Frequently Asked Questions
How do I apply for the Senior Operations Manager position at Newton School of Technology?
Use the Apply button above to submit your application directly to Newton School of Technology. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Operations Manager position at Newton School of Technology located?
This position is based in Sonipat. Newton School of Technology has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Operations Manager at Newton School of Technology earn?
Newton School of Technology has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Operations Manager role at Newton School of Technology posted?
This role was posted on April 17, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Operations Manager role at Newton School of Technology require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Newton School of Technology lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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