Junior Sales Representative

Summary: Join our dynamic team as a Junior Sales Representative! You will play a vital role in promoting our products and services to contractors, builders, and developers. Engage in outbound calls, foster relationships, and invite potential clients to visit our branch for consultations and to explore our diverse product offerings. Your main goal will be to acquire new accounts and enhance our market presence.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, with 2 Saturdays a month from 09:00 AM to 12:00 PM.

Seniority Level: Associate

Employment Type: Full-time

Essential Duties and Responsibilities:

• Provide an outstanding showroom experience by engaging with customers, offering design inspiration, and addressing inquiries both in person and through various communication channels.
• Qualify walk-in customers to understand their project scope and recommend materials that align with their needs.
• Seek out and acquire new contractors and clients.
• Maintain strong client relationships through consistent follow-ups and exceptional customer service.
• Actively connect with trade customers to explore sales opportunities, close deals, and address any outstanding quotes.
• Gain in-depth knowledge of our products available in the showroom.
• Keep the showroom and displays tidy, updated, and stocked with marketing materials for customers.
• Take on additional duties as assigned to support team objectives.

Education and Experience Requirements:

• High School Diploma required.
• Preferred 2 years of related industry experience.
• Knowledge of tile and stone products is a plus.
• Must have previous retail sales experience in the industry.
• Ability to provide effective solutions meeting customer needs.
• Excellent customer service skills.
• Quick learner capable of understanding our product offerings.
• Strong oral and written communication skills in English.
• Solid organizational abilities.
• Comfort utilizing PCs with multi-window environments.
• Ability to work independently or collaboratively as part of a team.
• Problem-solving skills and resilience in the face of customer rejections.
• Bilingual abilities are an added advantage.

Physical Demands:

• Employees must meet specific physical demands to succeed in this role. Reasonable accommodations can be provided for individuals with disabilities.
• Must be able to use hands to handle objects and tools, reach with arms, and effectively communicate verbally. The role also requires walking, standing, and occasional sitting.
• Must occasionally lift, pull, and move up to 25 pounds; specific vision requirements include close vision.

Benefits: We are proud to offer a comprehensive benefits package, including:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored tutoring for children/dependents of employees in grades K-12, including SAT and ACT test preparation

About Us: Founded in 1975, we are a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping products in North America. Headquartered in Orange, California, we operate over 50 state-of-the-art showrooms and distribution centers across the U.S. and Canada. Our extensive product line features a wide variety of materials sourced from over 36 countries.

We have received numerous awards over the years, including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years - Floor Covering Weekly
• Top Workplaces Award winner multiple times
• Founder recognized as Entrepreneur of the Year

We are an equal opportunity employer and are committed to fostering diversity and inclusion in the workplace. We provide a work environment that supports all employees in performing their best work, free from discrimination of any form. We offer reasonable accommodations for all employees and applicants. If you require accommodation, please speak with your recruiter or a member of our HR team.