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Process Improvement Specialist

MSH Americas - Diot-Siaci Group
Full TimemidHybrid
Powell River, British Columbia, CAPosted April 21, 2026

Job Description

Elevate operational efficiency as a Continuous Improvement Specialist. Lead cross-functional initiatives to identify process inefficiencies and implement solutions in a hybrid work environment.

This role plays a vital part in enhancing organizational workflows. You will conduct process assessments, streamline operations, and drive digital transformation projects including eClaims and RPA. Collaboration with QA teams and management of performance metrics are key components of this position, ensuring alignment with the Business Excellence roadmap.

Key Responsibilities:

  • Conduct assessments to find improvement opportunities
  • Lead teams to design effective workflow solutions
  • Analyze data and present to senior stakeholders
  • Drive digital adoption initiatives across functions
  • Collaborate with QA and training for sustainability

Requirements

  • Bachelor's in Business, Engineering, or Operations
  • 5+ years in process improvement or change management
  • Lean Six Sigma Green or Black Belt certification
  • Proven project leadership skills under tight deadlines
  • Strong communication and presentation abilities

Drive meaningful change by implementing strategic improvements and fostering collaboration within cross-functional teams.

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