Role Overview
Mondo is hiring a Senior CRM Developer. This is a full-time hybrid role, based in Vienna. posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position.
Job Title: Sr. CRM Developer
Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite Weekly)
Start Date Is: ASAP
Duration: Permanent
Compensation Range: $125,000 - $145,000
Benefits: Eligible for Health, Dental, Vision, 401K, PTO
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
Job Description
Seeking a Sr. CRM Developer to bridge the gap between marketing strategy and technical execution by supporting, troubleshooting, and optimizing customer engagement campaigns, CRM workflows, and the underlying data integrations that power personalized communications at scale.
Day-to-Day Responsibilities:
- Partner closely with marketing teams to design, implement, and optimize customer engagement campaigns
- Develop, maintain, and troubleshoot CRM campaigns, customer journeys, segmentation logic, and audience targeting
- Investigate campaign delivery issues and perform root cause analysis across CRM platforms, databases, integrations, and source systems
- Query databases and analyze data to identify discrepancies impacting customer communications
- Develop automated solutions that eliminate manual processes and improve campaign reliability
- Collaborate with engineering, analytics, product, and marketing teams to resolve complex customer data issues
- Support CRM platform integrations, APIs, webhooks, and data pipelines
- Create and maintain customer segmentation, personalization logic, and campaign triggers
- Participate in campaign strategy discussions, roadmap planning, and solution design sessions
- Work with offshore and cross-functional teams to deliver scalable marketing technology solutions
- Document system architecture, troubleshooting processes, and technical solutions
- Support a high-volume communication environment sending tens of thousands of customer messages daily
Minimum Requirements:
- Experience working within a CRM platform (Braze preferred, open to similar CRM or marketing automation platforms)
- Ability and willingness to obtain Braze Certification within the first 90 days
- Strong SQL development and database querying experience
- Experience with .NET development
- Proven experience performing root cause analysis across applications, integrations, and data systems
- Ability to troubleshoot issues from customer-facing symptoms through backend systems and data flows
- Experience automating manual processes and building scalable technical solutions
- Experience partnering with marketing, product, or non-technical business teams
- Strong understanding of customer segmentation, audience targeting, and campaign logic
- Ability to communicate complex technical concepts to non-technical stakeholders
- Strong analytical, problem-solving, and investigative skills
- Bachelor's degree or equivalent experience
Preferred Qualifications
- Braze experience
- Braze Certification
- Power BI experience
- Experience with Twilio, CDPs, APIs, or marketing technology platforms
- HTML/CSS email development experience
- Experience supporting omnichannel marketing campaigns
- Healthcare, retail, or customer engagement platform experience
- Experience with personalization engines or customer journey platforms
Frequently Asked Questions
How do I apply for the Senior CRM Developer position at Mondo?
Use the Apply button above to submit your application directly to Mondo. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior CRM Developer role at Mondo remote or in-office?
This is a hybrid role based in Vienna. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Senior CRM Developer at Mondo earn?
Mondo has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior CRM Developer role at Mondo posted?
This role was posted on June 16, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior CRM Developer role at Mondo require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Mondo lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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