Role Overview
MindBrain is hiring a Senior Project Manager EBS AMS (10+years) (Pune City). This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
You are a Project/Program Manager with over 10 years of experience in Oracle EBS Application Management Support (AMS) projects, responsible for managing support operations, ensuring SLA compliance, and driving team performance and continuous improvement.
Key Responsibilities:
- Manage Oracle EBS support projects and daily AMS operations
- Ensure SLAs (response and resolution times) are consistently met
- Track and improve KPIs such as RCA, ticket reduction, automation, and value additions
- Monitor team productivity and drive year-on-year improvements
- Manage team shifts, scheduling, and rostering
- Lead, mentor, and motivate team members
- Act as the primary point of contact for internal and external stakeholders
- Collaborate with cross-functional teams to ensure smooth delivery
- Ensure high-quality deliverables and adherence to standards
Qualifications Required:
- Solid experience in managing EBS support/AMS projects
- Good understanding of SLA and KPI management
- Proven leadership and team management skills
- Excellent communication and stakeholder management abilities
- Experience in project management and software support/development/implementation
Additional Company Details:
N/A Job Description:
You are a Project/Program Manager with over 10 years of experience in Oracle EBS Application Management Support (AMS) projects, responsible for managing support operations, ensuring SLA compliance, and driving team performance and continuous improvement.
Key Responsibilities:
- Manage Oracle EBS support projects and daily AMS operations
- Ensure SLAs (response and resolution times) are consistently met
- Track and improve KPIs such as RCA, ticket reduction, automation, and value additions
- Monitor team productivity and drive year-on-year improvements
- Manage team shifts, scheduling, and rostering
- Lead, mentor, and motivate team members
- Act as the primary point of contact for internal and external stakeholders
- Collaborate with cross-functional teams to ensure smooth delivery
- Ensure high-quality deliverables and adherence to standards
Qualifications Required:
- Solid experience in managing EBS support/AMS projects
- Good understanding of SLA and KPI management
- Proven leadership and team management skills
- Excellent communication and stakeholder management abilities
- Experience in project management and software support/development/implementation
Additional Company Details:
N/A
Frequently Asked Questions
How do I apply for the Senior Project Manager EBS AMS (10+years) (Pune City) position at MindBrain?
Use the Apply button above to submit your application directly to MindBrain. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Project Manager EBS AMS (10+years) (Pune City) position at MindBrain located?
This position is based in IN. MindBrain has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Project Manager EBS AMS (10+years) (Pune City) at MindBrain earn?
MindBrain has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Project Manager EBS AMS (10+years) (Pune City) role at MindBrain posted?
This role was posted on April 23, 2026 (55 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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