Claims Examiner

About the role

This opportunity is with Mercor, a company that connects highly skilled creative and technical professionals with AI research labs. The organization is based in San Francisco and is backed by investors such as Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position details

The role covers claims adjuster, examiner, and investigator work. It is a contract assignment that can be performed remotely from the United States. The engagement runs for approximately 6 weeks and expects a commitment of 30+ hours each week. Compensation is stated at $60–$100 per hour.

Responsibilities

• Handle claims work end to end, including first notice of loss intake, coverage checks, reserve assignment, and liability decisions.
• Work through simulated claim scenarios using structured tools and mock environments such as Guidewire ClaimCenter and Xactimate.
• Examine and consolidate outside records like police reports, medical files, and vendor quotations.
• Prepare organized deliverables such as coverage summaries, repair estimates, and liability evaluations.
• Spot gaps, mismatches, or warning signs in claim narratives and supporting documents.
• Monitor compliance with claim rules, document required deadlines, and evaluate the quality of communications.

Requirements

• At least 5 years of experience managing property, auto, bodily injury, or general liability claims.
• Working familiarity with platforms such as Guidewire, Duck Creek, Xactimate, Hyland OnBase, or FileNet.
• Strong grasp of coverage analysis, state compliance expectations, and claims file documentation standards.
• Experience reviewing third-party materials such as police reports, medical summaries, and contractor estimates.
• Clear written communication and solid analytical ability.

Application process

Applicants are asked to submit a resume and then complete a domain expertise interview along with a short form. The application process is expected to take about 20–30 minutes.

Support information

If help is needed, the support contact provided is support@mercor.com. Additional information about the interview process and platform is available in the linked documentation from the employer.

Notes

The recruiting team reviews applications every day. Candidates must complete the AI interview and all application steps to be considered.

Responsibilities

• Handle claims work end to end, including first notice of loss intake, coverage checks, reserve assignment, and liability decisions.
• Work through simulated claim scenarios using structured tools and mock environments such as Guidewire ClaimCenter and Xactimate.
• Examine and consolidate outside records like police reports, medical files, and vendor quotations.
• Prepare organized deliverables such as coverage summaries, repair estimates, and liability evaluations.
• Spot gaps, mismatches, or warning signs in claim narratives and supporting documents.
• Monitor compliance with claim rules, document required deadlines, and evaluate the quality of communications.

Requirements

• At least 5 years of experience managing property, auto, bodily injury, or general liability claims.
• Working familiarity with platforms such as Guidewire, Duck Creek, Xactimate, Hyland OnBase, or FileNet.
• Strong grasp of coverage analysis, state compliance expectations, and claims file documentation standards.
• Experience reviewing third-party materials such as police reports, medical summaries, and contractor estimates.
• Clear written communication and solid analytical ability.