Client Service Representative

Join Our Pack! Client Service Representative (Full-Time) – Evening Shift

Location: McLean Animal Hospital, McLean, VA

Pay: $16.00 - $18.00/hour, negotiable with experience

Job Type: Full-Time (40 hours/week)

Do you thrive in a fast-paced, team-oriented environment? Love wagging tails, purring patients, and helping people? McLean Animal Hospital is calling all animal lovers with exceptional communication skills to join us as a Client Service Representative!

We’re an AAHA-accredited small animal hospital (just dogs & cats!) with a reputation for excellence and compassion. With 5 full-time and 4 part-time veterinarians, we offer the best in veterinary care—and we’re looking for YOU to be the welcoming face and calming voice for our clients.

Why You’ll Love Working With Us:

• A passionate, supportive, and FUN team!
• Competitive pay and full-time stability
• Medical & dental insurance (after 60 days)
• Uniforms provided
• Employee discounts (after 30 days)
• Paid vacation, sick leave, holidays, and 401(k) after 1 year
• Hands-on experience in vaccine protocols, medical triage, scheduling, and more

Your Shift:

Evening: Monday – Friday, 12:30 PM – 8:30 PM

Weekends: Every other weekend required

Saturday: 6:30 AM – 2:30 PM or 9:00 AM - 5:00 PM and Sunday: 7:45 AM–1 PM)

When you work a weekend, you’ll get a regular weekday off!

What We’re Looking For:

• 1+ year of client/customer service experience (vet or medical field a bonus!)
• A true animal lover
• Stellar communication skills—written and verbal
• A positive attitude and a team-first mentality
• Dependable, honest, and ready to work hard
• Calm under pressure in a fast-paced environment
• Strong organizational & computer skills
• Must live within 30 miles of McLean, VA

Ready to be the heartbeat of our front desk and make a difference in the lives of pets and their people? We’d love to meet you!

Apply today and bring your passion for animals to a place where it truly matters.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you seeking full time, part time or seasonal work?

Education

• High school or equivalent (Required)

Experience

• Customer service: 1 year (Required)
• Veterinary Care: 1 year (Preferred)

Ability to Commute:

• McLean, VA 22101 (Preferred)

Work Location: In person