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Client Service Representative

Mclean Animal Hospital
McLean, Virginia, USPosted 8 weeks ago

Role Overview

Mclean Animal Hospital is hiring a mid-level Client Service Representative. This is a part-time role in McLean. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job Description

Join Our Pack! Client Service Representative (Full-Time) – Evening Shift

Location: McLean Animal Hospital, McLean, VA

Pay: $16.00 - $18.00/hour, negotiable with experience

Job Type: Full-Time (40 hours/week)

Do you thrive in a fast-paced, team-oriented environment? Love wagging tails, purring patients, and helping people? McLean Animal Hospital is calling all animal lovers with exceptional communication skills to join us as a Client Service Representative!

We’re an AAHA-accredited small animal hospital (just dogs & cats!) with a reputation for excellence and compassion. With 5 full-time and 4 part-time veterinarians, we offer the best in veterinary care—and we’re looking for YOU to be the welcoming face and calming voice for our clients.

Why You’ll Love Working With Us:

  • A passionate, supportive, and FUN team!
  • Competitive pay and full-time stability
  • Medical & dental insurance (after 60 days)
  • Uniforms provided
  • Employee discounts (after 30 days)
  • Paid vacation, sick leave, holidays, and 401(k) after 1 year
  • Hands-on experience in vaccine protocols, medical triage, scheduling, and more

Your Shift:

Evening: Monday – Friday, 12:30 PM – 8:30 PM

Weekends: Every other weekend required

Saturday: 6:30 AM – 2:30 PM or 9:00 AM - 5:00 PM and Sunday: 7:45 AM–1 PM)

When you work a weekend, you’ll get a regular weekday off!

What We’re Looking For:

  • 1+ year of client/customer service experience (vet or medical field a bonus!)
  • A true animal lover
  • Stellar communication skills—written and verbal
  • A positive attitude and a team-first mentality
  • Dependable, honest, and ready to work hard
  • Calm under pressure in a fast-paced environment
  • Strong organizational & computer skills
  • Must live within 30 miles of McLean, VA

Ready to be the heartbeat of our front desk and make a difference in the lives of pets and their people? We’d love to meet you!

Apply today and bring your passion for animals to a place where it truly matters.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you seeking full time, part time or seasonal work?

Education

  • High school or equivalent (Required)

Experience

  • Customer service: 1 year (Required)
  • Veterinary Care: 1 year (Preferred)

Ability to Commute:

  • McLean, VA 22101 (Preferred)

Work Location: In person

About Mclean Animal Hospital

Mclean Animal Hospital logo

Mclean Animal Hospital

mcleanah.com

On-site

Frequently Asked Questions

How do I apply for the Client Service Representative position at Mclean Animal Hospital?

Use the Apply button above to submit your application directly to Mclean Animal Hospital. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Client Service Representative position at Mclean Animal Hospital located?

This position is based in McLean. Mclean Animal Hospital has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Client Service Representative at Mclean Animal Hospital earn?

Mclean Animal Hospital has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Client Service Representative role at Mclean Animal Hospital posted?

This role was posted on April 28, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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