Role Overview
Mailercloud is hiring a principal-level Technical Service Account Manager. This is a full-time role in IN. Part of Mailercloud's Lifecycle hiring, posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
You will be working as a Technical Account Manager (TAM) at Mailercloud, a fast-growing SaaS-based email marketing automation platform located in Bangalore. Your primary responsibility will be to serve as the main point of contact for enterprise clients, ensuring smooth onboarding, managing campaigns, optimizing deliverability, and fostering long-term partnerships.
- Facilitate product training, workflow setup, and go-live planning to ensure seamless adoption by clients.
- Monitor client usage and adoption metrics to proactively identify risks and enhance engagement.
- Design, set up, configure, and maintain email campaign flows to meet client objectives.
- Implement email database segmentation strategies for targeted campaigns.
- Conduct email testing and debugging to optimize campaign results.
- Manage campaigns across various enterprise accounts using tools like Litmus, Email on Acid, CloseAlert, etc.
Qualifications Required:
- Bachelors degree in Computer Science, IT, Business, or related field.
- 25 years of experience in account management within a sales-driven organization.
- Familiarity with email marketing, campaign management, and deliverability best practices.
- Problem-solving skills with the ability to handle technical escalations.
- Knowledge of APIs, integrations, and CRM tools would be beneficial.
As a Technical Account Manager at Mailercloud, you will engage with enterprise clients globally, offering competitive compensation, career advancement opportunities, and a culture of continuous learning. You will be working as a Technical Account Manager (TAM) at Mailercloud, a fast-growing SaaS-based email marketing automation platform located in Bangalore. Your primary responsibility will be to serve as the main point of contact for enterprise clients, ensuring smooth onboarding, managing campaigns, optimizing deliverability, and fostering long-term partnerships.
- Facilitate product training, workflow setup, and go-live planning to ensure seamless adoption by clients.
- Monitor client usage and adoption metrics to proactively identify risks and enhance engagement.
- Design, set up, configure, and maintain email campaign flows to meet client objectives.
- Implement email database segmentation strategies for targeted campaigns.
- Conduct email testing and debugging to optimize campaign results.
- Manage campaigns across various enterprise accounts using tools like Litmus, Email on Acid, CloseAlert, etc.
Qualifications Required:
- Bachelors degree in Computer Science, IT, Business, or related field.
- 25 years of experience in account management within a sales-driven organization.
- Familiarity with email marketing, campaign management, and deliverability best practices.
- Problem-solving skills with the ability to handle technical escalations.
- Knowledge of APIs, integrations, and CRM tools would be beneficial.
As a Technical Account Manager at Mailercloud, you will engage with enterprise clients globally, offering competitive compensation, career advancement opportunities, and a culture of continuous learning.
Frequently Asked Questions
How do I apply for the Technical Service Account Manager position at Mailercloud?
Use the Apply button above to submit your application directly to Mailercloud. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Service Account Manager position at Mailercloud located?
This position is based in IN. Mailercloud has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Service Account Manager at Mailercloud earn?
Mailercloud has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Service Account Manager role at Mailercloud posted?
This role was posted on June 3, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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