Learning & Performance Program Manager

Hi Connections!!

Livspace #hiringalert

About Livspace :

Livspace is building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers.

Profile: Learning & Performance Program Manager

Location: Bengaluru

Years of Experience: 2 - 5 years

Role Purpose

Own end-to-end performance improvement for assigned business units by identifying gaps, designing interventions, running pilots, and scaling successful initiatives to drive productivity and reduce attrition.

Key Responsibilities

1. Business Partnering

Work closely with on-ground teams, team leads, managers and heads

Understand business goals, challenges, and performance metrics

Act as a trusted advisor, not just L&D support

2. Data-Driven Gap Identification

Analyze daily/weekly dashboards to identify:

Productivity gaps

Skill gaps

Quality issues

Attrition trends

Convert insights into actionable problem statements

3. Solution Design (Beyond Training)

Co-create solutions with stakeholders, such as:

Training interventions

Process improvements

Behavioral nudges

Coaching frameworks

Incentive alignment ideas

4. Pilot → Iterate → Scale

Design and run pilots

Track impact using defined metrics

Iterate quickly based on results

Scale successful initiatives across teams

5. Ownership of Outcomes

Own metrics like:

Productivity improvement

Quality scores

Reduction in attrition

Be accountable for business impact, not just activity completion

6. Stakeholder Management

Align with:

Managers & leaders

HR / L&D teams

Drive adoption and ensure execution on ground

Key Skills & Competencies

Strong analytical thinking & data interpretation

Structured problem solving

Stakeholder management & influencing skills

Program management & execution rigor

Business acumen (understanding ops metrics)

Experimentation mindset (pilot → scale)

Ideal Candidate Profile

2–5 years experience in:

Operations / Program Management / Consulting / Business Analytics

Proven experience working with business metrics

Comfortable working with data (Excel, dashboards, BI tools)

Prior L&D experience is a plus

Success Metrics (KPIs)

% improvement in team productivity

Reduction in attrition

Adoption rate of initiatives

ROI of interventions

Time taken to scale successful pilots