Role Overview
Live Connections is hiring a entry-level Technical Support (Service Desk L1). This is a full-time role in IN. Part of Live Connections's Mobile hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Greetings from Live Connections
🚀 Hiring Freshers – Technical Support (Service Desk L1)
We are looking for fresh graduates with excellent communication skills to join our Technical Support / Service Desk (L1) team.
📍 Work Location: Pune, Banglore
🎓 Education: B.E / B.Tech / BCA/Any graduation
📅 Eligible Batches: 2022, 2023, 2024 & 2025 Pass Outs
🚫 Not Eligible:
- Postgraduates (PG)
- Experienced candidates
💰 CTC:
- 2.7 Lpa
📄 Mandatory Documents:
- PAN Card
- Provisional Degree Certificate (PDC)
- Consolidated Marks Memo (CMM)
- All Semester Mark Sheets
🖥 Job Role: Technical Support (Service Desk L1)
- Provide technical support via phone, email, and chat
- Handle incidents and service requests
- Troubleshoot issues related to Windows OS, O365, Active Directory, VPN, networking, desktop & mobile devices
- Work on ITSM tools like ServiceNow / Remedy
- Log, update, and escalate support tickets as per SOPs
🧠 Required Skills:
- Excellent English communication
- Analytical thinking & problem-solving skills
- Customer support mindset
- Attention to detail
🕒 Work Environment:
- 24×7 rotational shifts (including US/UK shifts)
- 100% Work From Office
📍 Training: 2 Months Training in Mysore
🌟 Benefits:
- Global exposure
- Structured training programs
- Career growth opportunities
⚠ Important:
Candidates must have completed graduation with original mark sheets and degree certificate and be available for immediate joining.
📩 Interested candidates can share their profiles or contact:
📞 9154908077
📧 reshma.p@liveconnections.in
Frequently Asked Questions
How do I apply for the Technical Support (Service Desk L1) position at Live Connections?
Use the Apply button above to submit your application directly to Live Connections. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Support (Service Desk L1) position at Live Connections located?
This position is based in IN. Live Connections has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Support (Service Desk L1) at Live Connections earn?
Live Connections has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Support (Service Desk L1) role at Live Connections posted?
This role was posted on April 16, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Technical Support (Service Desk L1) role at Live Connections entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Live Connections has listed.
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