DC Loss Prevention Manager

About the Role

In this role, you will lead a team of associates and focus on DC operational execution and theft investigation tactics for your assigned location.

What You’ll Do

• Lead assigned team of LP Associates to create and maintain a safe and secure environment
• Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed
• Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
• Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities. Keep on the front foot of upcoming events and construction activities.
• Retail DC LPM serves as a regular liaison to Corporate, Territory, District and Store Managers they service
• E-Commerce Fulfillment Center LPM serves as a regular liaison to Corporate, ECOM Customer Service, and field leadership teams.
• Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000+ associates
• Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500+ trailers
• Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback
• Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.
• Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.
• Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters
• Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience. Understand the direction of the LP Program and hire to the needs of the Program
• Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue
• Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.
• Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports
• Additional tasks may be assigned

What Skills You Have

Required

• 2+ years of retail Loss Prevention experience
• Strong time management, communication and interpersonal skills
• Successful completion of Kohl's internal interview certification process
• Strong communication skills
• Ability to build lasting partnerships across all Logistics and Retail divisions

Preferred

• Supervisory experience
• Previous project management experience
• Ability to manage a large number of projects at once
• Ability to react quickly to senior-level reporting requests
• Strong organizational skills
• Proficiency in Microsoft Excel