Property Management Director

As a Property Manager at Gulshan Mall, your primary responsibility will be to oversee the comprehensive range of Property Management Services offered at the site. Your role involves ensuring the smooth functioning of operations at the facility by leveraging innovation and technology. Your key responsibilities will include:

• Guiding, grooming, developing, and supporting the site manpower to tackle challenges effectively.
• Formulating budgeting controls, monitoring SLA's & KPI's for JLL and outsourced agencies to ensure efficient service delivery.
• Maintaining service level agreements and ensuring performance indicator scores are consistently excellent.
• Timely renewal of agreements, submission of invoices, and follow-ups for payments.
• Oversight of all vendor quotations and invoices.
• Ensuring accurate signoffs for attendance and cost sheet submissions.
• Manpower planning for the site, including involvement in the hiring process.
• Conducting daily site rounds to oversee maintenance of structures/building facilities and services.
• Fostering teamwork among all facilities.
• Assisting the client SPOC in creating the annual budget and formulating effective management strategies.
• Updating and maintaining data, emails, client files, and dealing with occupants' queries.
• Establishing a robust complaint management process and ensuring its meticulous adherence.
• Communicating operational complexities to occupants' authorities and ensuring compliance with health and life safety regulations.
• Implementing risk assessment recommendations and business continuity plans.
• Resolving emergency maintenance issues promptly.
• Maintaining strong relationship management with projects, consultants, contractors, govt. authorities, and statutory agencies.
• Creating and submitting daily and monthly management reports.
• Coordinating with regional teams and ensuring timely closures of required reports.
• Facilitating services under the slogan 'No Safety No Work'.

You will be working at Club 125, a commercial site located in Noida. The work schedule and site team structure will include you as the Property Manager and two other team members. Your reporting manager will be the Operation Manager. As a Property Manager at Gulshan Mall, your primary responsibility will be to oversee the comprehensive range of Property Management Services offered at the site. Your role involves ensuring the smooth functioning of operations at the facility by leveraging innovation and technology. Your key responsibilities will include:

• Guiding, grooming, developing, and supporting the site manpower to tackle challenges effectively.
• Formulating budgeting controls, monitoring SLA's & KPI's for JLL and outsourced agencies to ensure efficient service delivery.
• Maintaining service level agreements and ensuring performance indicator scores are consistently excellent.
• Timely renewal of agreements, submission of invoices, and follow-ups for payments.
• Oversight of all vendor quotations and invoices.
• Ensuring accurate signoffs for attendance and cost sheet submissions.
• Manpower planning for the site, including involvement in the hiring process.
• Conducting daily site rounds to oversee maintenance of structures/building facilities and services.
• Fostering teamwork among all facilities.
• Assisting the client SPOC in creating the annual budget and formulating effective management strategies.
• Updating and maintaining data, emails, client files, and dealing with occupants' queries.
• Establishing a robust complaint management process and ensuring its meticulous adherence.
• Communicating operational complexities to occupants' authorities and ensuring compliance with health and life safety regulations.
• Implementing risk assessment recommendations and business continuity plans.
• Resolving emergency maintenance issues promptly.
• Maintaining strong relationship management with projects, consultants, contractors, govt. authorities, and statutory agencies.
• Creating and submitting daily and monthly management reports.
• Coordinating with regional teams and ensuring timely closures of required reports.
• Facilitating services under the slogan 'No Safety No Work'.

You will be working at Club 125, a commercial site located in Noida. The work schedule and site team structure will include you as the Property Manager and two other team members. Your reporting manager will be the Operation Manager.