Role Overview
Insurance Broking is hiring a Director - Insurance Operations. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Strategy
§ Collaborate with stakeholders to shape and execute short and long-term business strategies.
§ Lead strategic initiatives to address business needs and drive organizational change.
§ Review future work transfer opportunities and present proposals / work transition plans to the
Business Head and relevant stakeholders
Operations Management/Operational Effectiveness
§ Plan and oversee strategic, operational, and administrative programs, projects, and/or services
of broad significance to the organization within the designated functional areas of focus
§ Define and implement short and long-term organizational goals, objectives, strategic plans,
policies, and operating procedures; track performance and initiate improvements as needed.
§ Ensure department adherence to compliance / statutory requirements and operate within the
guidelines of internal and external regulators
§ Align operations with organizational objectives to deliver continuous improvement in areas such
as risk, compliance, quality, and financial outcomes
§ Monitor and evaluate performance of the team against service level agreements and business
targets.
§ Manage stakeholder relationships and collaborate with teams across locations to enhance
business outcomes and client service.
§ Foster a culture of continuous improvement by identifying opportunities for automation and
process optimization.
People Management/ Development
§ Lead succession planning for key leadership roles and own the talent development for the team.
§ Responsible for developing frontline and operations leaders through coaching and team building
while serving as an escalation point for operational issues and complaints
§ Work with Human Resources to develop and implement a Talent Management strategy
· Conduct periodic and annual performance reviews for all direct reports, ensuring alignment with
business goals
About Insurance Broking
Insurance Broking
Frequently Asked Questions
How do I apply for the Director - Insurance Operations position at Insurance Broking?
Use the Apply button above to submit your application directly to Insurance Broking. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Director - Insurance Operations position at Insurance Broking located?
This position is based in IN. Insurance Broking has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Director - Insurance Operations at Insurance Broking earn?
Insurance Broking has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Director - Insurance Operations role at Insurance Broking posted?
This role was posted on May 6, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start