Technical Program Manager - Security Operations

Job Description

Insight Global is looking for a Program Manager for a retail client in the Security Operations team.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Program & Delivery Experience

• 4+ years of experience in program or project management, with at least 3+ years delivering complex, cross functional security or technology programs
• Proven experience managing multiple concurrent workstreams across Security Operations (e.g., SOC, Incident Response, Detection Engineering, Threat Intelligence)
• Demonstrated ability to plan, execute, and deliver programs using Agile, Scrum, Kanban, and/or hybrid delivery models.

Security Operations Knowledge

• Strong understanding of Security Operations domains, including:
• Incident response and crisis management
• Threat detection and monitoring
• Vulnerability management and operational risk
• Security tooling lifecycle (SIEM, SOAR, EDR, IDS/IPS)
• Familiarity with common security frameworks and standards such as NIST, ISO 27001, CIS Controls, and MITRE ATT&CK

Program Governance & Execution

• Experience establishing and running program governance, including intake, prioritization, dependency management, and delivery reporting
• Ability to define and track OKRs, KPIs, and operational metrics to measure program health, outcomes, and risk
• Experience managing program financials, resourcing, and capacity planning

Stakeholder & Leadership Skills

• Strong ability to partner with Security, Technology, Legal, Risk, Compliance, and Business stakeholders
• Excellent written and verbal communication skills, including experience presenting status, risks, and recommendations to senior leadership
• Demonstrated ability to influence without authority and drive alignment across teams