is Hiring for Customer Support Freshers (Pune)

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support (Freshers) Location: Pune (Interview) Job Location: Pune Walk-In Dates: 28th April 2026 Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057 Role: Process Executive Customer Support!

Job Location: Pune Experience: 0 - 1 Year Qualification: Graduate (15 years of formal education) Postgraduates are not eligible Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts) About the Role: We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, we'd love to hear from you!

Mandatory Requirements

• Excellent Communication Skills Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office Pune Location What You'll Do:
• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility. Non-Negotiables:
• Fluent English communication is a must
• 100% Work From Office no hybrid or remote option
• Comfortable with night/rotational shifts (US time zones)
• 2 months of training in Mysore Campus How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory) Mandatory Documents to Carry - Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID) Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. How to Attend the Walk-In - Carry a copy of this email/invitation
• Register your application in advance
• Walk into the Infosys Pune Office on 28th April 2026 between 10:00 AM 1:00 PM Why Infosys BPM?
• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you! Warm Regards, Talent Acquisition Team Infosys BPM Ltd.Human Resources | INFY HR www.infosysbpm.comHyderabad / Bangalore | Pune | Mysore/ Kolkata /Global Locations Transforming Talent | Empowering Careers