Job Requirements

Job Title – Branch Operations Manager- MBL

Place of work – Mumbai

Business Unit – Retail Banking

Function – Micro Business Loans

Job Purpose:

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities:

Responsible for managing Micro business loan Disbursement.
To maintain TAT & Quality of the files at the time disbursement
Checking and disbursement of MBL cases on system based on the Company policy and parameters
To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:

Graduate – Any

Post Graduate – Any (Optional)

Experience: Minimum of 3 Years of experience in Operations/ Customer Service.

Branch Operations Manager-Micro Business Loans

Job Description