Hotel Program Implementation Manager

You will be working as a Hotel Program Implementation Manager based in Mumbai for HRS, a leading business travel company with a focus on innovative technology solutions. Your role will involve ensuring the successful establishment of supplier programs for well-known companies.

• *Key Responsibilities:**
• Take responsibility for the operational implementation and technical development of HRS services
• Process audit results, verify data in systems, and communicate with hotel chains and hotels
• Manage Key Performance Indicators such as bookability and time-2-activate
• Provide support for non-bookability situations and escalate specific issues to stakeholders
• Manage rate loading process for individual hotels and hotel chains
• Drive continuous process improvements and simplify work processes
• Collaborate with IT/product development to enhance external tools for more efficient workflows
• *Qualifications Required:**
• Commercial education in the travel industry or business administration
• Professional experience in the hotel industry or B2B travel industry
• Proficiency in MS Excel and excellent communication skills
• Self-motivated, customer-oriented, and able to work under pressure
• Ability to manage supplier and customer expectations effectively
• Flexibility, strong organizational skills, and fluency in English (additional languages are a plus)

As a Hotel Program Implementation Manager at HRS, you will have access to a global network of like-minded professionals dedicated to transforming the travel industry. The company offers a dynamic environment where you can contribute to a greater mission while experiencing personal and professional growth. Your role will involve continuous learning, active participation in process improvements, and the opportunity to make business practices more efficient and sustainable.

The company provides an attractive remuneration package in line with the market standards, including a fixed monthly salary, necessary work equipment, mobility support, and potential annual or multi-year bonuses. You will be working as a Hotel Program Implementation Manager based in Mumbai for HRS, a leading business travel company with a focus on innovative technology solutions. Your role will involve ensuring the successful establishment of supplier programs for well-known companies.

• *Key Responsibilities:**
• Take responsibility for the operational implementation and technical development of HRS services
• Process audit results, verify data in systems, and communicate with hotel chains and hotels
• Manage Key Performance Indicators such as bookability and time-2-activate
• Provide support for non-bookability situations and escalate specific issues to stakeholders
• Manage rate loading process for individual hotels and hotel chains
• Drive continuous process improvements and simplify work processes
• Collaborate with IT/product development to enhance external tools for more efficient workflows
• *Qualifications Required:**
• Commercial education in the travel industry or business administration
• Professional experience in the hotel industry or B2B travel industry
• Proficiency in MS Excel and excellent communication skills
• Self-motivated, customer-oriented, and able to work under pressure
• Ability to manage supplier and customer expectations effectively
• Flexibility, strong organizational skills, and fluency in English (additional languages are a plus)

As a Hotel Program Implementation Manager at HRS, you will have access to a global network of like-minded professionals dedicated to transforming the travel industry. The company offers a dynamic environment where you can contribute to a greater mission while experiencing personal and professional growth. Your role will involve continuous learning, active participation in process improvements, and the opportunity to make business practices more efficient and sustainable.

The company provides an attractive remuneration package in line with the market standards, including a fixed monthly salary, necessary work equipment, mobility support, and potential annual or multi-year bonuses.