RVP Consulting

<h2><strong>Job Summary:&nbsp;</strong></h2> <p>The Regional Vice President of Consulting role will lead a regional consulting segment by managing a high-performing team of Program Directors to deliver a portfolio of complex programs using the HighRadius "Speed to Value" methodology. You will cultivate trusted C-suite partnerships and resolve critical escalations while continuously refining service delivery frameworks to ensure client success. This pivotal role requires 50% travel to drive regional outcomes and foster a culture of excellence and accountability.</p> <p>&nbsp;</p> <h2><strong>Your Day-to-Day:</strong></h2> <ul> <li>Lead a team of high-performing Program Directors to ensure they are building strong relationships at mid-management levels</li> <li>Manage client relationships at the executive level (CIO/GBS leaders/CFO)</li> <li>Ensure monthly steering committee meetings are executed with clients in collaboration with program directors</li> <li>Collaborate with sales to proactively plan for growth, hiring, and contract reviews</li> <li>Help program managers set up projects for success</li> <li>Proactively manage churn by proactively identifying risks and helping Program Managers develop mitigation plans&nbsp;</li> <li>Collaborate with Product Management on segment-specific solutions</li> <li>Partner with client executives, global process owners, and internal stakeholders to align on expected value and means, and to measure it continuously</li> <li>Be the people manager for Program Directors and Project Management Leads by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews</li> <li>Help to build and improve training methodologies and the tools needed for Consulting success</li> <li>Manage deliverables to achieve deadlines across multiple projects and clients</li> <li>Travel on-site to teach the client how to use our SaaS system and facilitate testing (up to 50% travel)</li> </ul> <h2><strong>What You Need to be Successful:</strong></h2> <ul> <li>Bachelor’s degree required, Master’s degree preferred</li> <li>15+ years of professional services in technology led consulting business</li> <li>Experience in building and managing consulting best practices in a SaaS company</li> <li>Proven track record of developing C-suite level relationships</li> <li>Experience managing and developing high performing teams</li> <li>Strong stakeholder management skills in win-win solutioning and negotiations</li> <li>Strong presentation and facilitation skills with small and large groups</li> </ul>