Customer Service Domestic Voice Manager-BPS
Hexaware TechnologiesRole Overview
Hexaware Technologies is hiring a mid-level Customer Service Domestic Voice Manager-BPS. This is a full-time role in Noida. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Looking to onboard a skilled Customer Service Domestic Voice Manager with 5-10 years of experience to join our team at Hexaware Technologies. The ideal candidate will have a strong background in customer service and domestic voice operations.
Roles and Responsibility
- Manage and oversee daily customer service operations to ensure high-quality service delivery.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and provide insights for business growth.
- Train and coach team members to enhance their skills and performance.
- Monitor and report on key performance indicators to measure operational effectiveness.
Job Requirements
- Minimum 5 years of experience in customer service, preferably in a domestic voice environment.
- Strong knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Experience with CRM software and other customer service tools is an added advantage.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Frequently Asked Questions
How do I apply for the Customer Service Domestic Voice Manager-BPS position at Hexaware Technologies?
Use the Apply button above to submit your application directly to Hexaware Technologies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Domestic Voice Manager-BPS position at Hexaware Technologies located?
This position is based in Noida. Hexaware Technologies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Domestic Voice Manager-BPS at Hexaware Technologies earn?
Hexaware Technologies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Domestic Voice Manager-BPS role at Hexaware Technologies posted?
This role was posted on May 24, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start