Medical Office Assistant 1.0 FTE (37.5 hrs./week)

Full Time Medical Office Assistant – 1.0 FTE (37.5 hours/week)

The Harrow Health Centre (HHC) values diversity gained in both your background and experience to build the future of healthcare. Our team is empathetic, caring and supportive – we value our employees first. That means we are deliberate and reflective in building our team. We will provide you with supports to strengthen your skills, while guiding you in ways to support other team member’s growth.

Diversity and inclusivity are key to our clinic’s success. We are an equal opportunity employer, looking to interview candidates with different strengths, experiences, and backgrounds. Those who share a passion for healthcare and improving the wellbeing of our patients. Our vision of diversity includes race and gender identity, and also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. Our employees’ points of view are important, and inclusion is everybody’s responsibility.

We’re raising the bar on company culture. We evaluate everything about our work to ensure we look at when, how, and why we do the work we do. Our goal is to make sure our team has everything they need, and patient care is never compromised.

Work-life balance is pivotal to our team’s success – when our team succeeds, our patients are better cared for. We don’t work on Holidays or weekends, and we offer a phenomenal PTO package, flexibility where scheduling allows, shorter work days, a paid lunch break, HOOPP, and great benefits. Coupled with this, we run a robust employee wellness program, with an on-site employee gym. Whenever possible, we offer trips out of the clinic to local events, wellness incentives, and much more. We’re building a culture of belonging, and you should be a part of that!

All the responsibilities we will trust you with:

· Greet and direct patients to appropriate medical resources and / or services.

· Schedule and confirm patient appointments / tests / follow-ups, with reminder calls to patients.

· Perform general reception duties

· Redirect calls or provide routine information which requires a detailed knowledge of the organization’s functions

· Share relevant information with other team members

· Manage the daily schedule for all medical staff, and complete tasks as assigned.

· Maintain the integrity and privacy of all patient information and files.

· Manage incoming/outgoing faxes and prescription renewals and specialist referrals.

· Update and maintain electronic medical record; connect incoming documents to the appropriate patient files.

· Ensure patients receive any forms needed, and accuracy in completion of those forms.

· Other duties as assigned.

Your areas of expertise and knowledge that matter most for this role:

· Medical Administration Diploma (an asset)

· Ability to communicate and support a multidisciplinary team

· Working knowledge of medical terminology

· Experience with Accuro EMR (an asset)

· Proficient in use of computers and other office equipment

· Previous experience in handling confidential or sensitive information; knowledge of applicable privacy laws as they relate to healthcare

· Meticulous records maintenance and accuracy

· Able to manage time efficiently and prioritize multiple tasks

· Ability to effectively manage challenging interactions

· Strong interpersonal skills

· Strong customer service orientation

· Display a professional manner

Salary Range: $20.00 - $23.00 per hour

Full Benefits

HOOPP

To apply, please submit your resume with cover letter by 11:59pm, Sunday, May 24th to Julie McLean via Indeed.

We will only contact those selected for interview.

Respecting all relevant legislation, we provide an accessible environment. Upon request, accommodations are available for anyone taking part in any aspect of the selection process.

Pay: $20.00-$23.00 per hour

Benefits

• Company pension
• Disability insurance
• Employee assistance program
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

Work Location: In person