Inbound Customer Service Representative(Lingustic)

Job Title: Linguistic Voice Process Executive

Location: Anna Salai, Chennai

Experience: Freshers / Experienced

Qualification: Any Graduate / Undergraduate

Salary: As per company standards

Key Responsibilities:

Handle customer queries related to banking products and services

Provide information about loans, accounts, cards, and other banking solutions

Assist customers with issue resolution and service requests

Maintain accurate customer records and update system details

Ensure timely response and customer satisfaction

Coordinate with internal departments for query resolution

Follow company policies and service guidelines

Support customers with product-related information and documentation guidance

Required Skills

Good communication and interpersonal skills

Basic computer and MS Office knowledge

Customer handling and problem-solving ability

Ability to work in a target-oriented environment

Strong listening and coordination skills

Quick learner with a positive attitude

Eligibility Criteria

Preferred Languages:

• Tamil
• English
• Hindi
• Telugu
• Malayalam
• Kannada
• Any additional regional language is an added advantage.

Benefits

• Attractive salary package
• Incentives and performance bonuses
• Training and career growth opportunities
• Friendly work environment

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

• Provident Fund

Work Location: In person