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Government Help Desk Jobs
Government help desk positions offer excellent job stability, benefits, and competitive salaries. Federal agencies and defense contractors hire IT support professionals for classified and unclassified environments, with security clearance holders earning a significant premium.
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Browse all jobsFrequently asked questions
Government help desk salaries: GS-5/7 federal roles pay $38k–$55k. Contractor positions pay $45k–$65k. With a security clearance, expect $55k–$75k+. Benefits include pension, health insurance, and generous PTO.
Not always. Many government help desk roles are unclassified and don't require clearance. However, DoD and intelligence community positions require Secret or Top Secret clearance, which the employer typically sponsors.
DoD Directive 8570 requires specific certifications based on role level. For help desk: CompTIA A+ (IAT Level I), Security+ (IAT Level II). These are mandatory for most DoD contractor positions.
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