TAY Front Desk Receptionist (on-call), Temporary

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

The TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CA

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary

The Transitional-Age Youth (TAY) Health and Wellness Center (TAY HWC) Front Desk Receptionist is a critical external facing position that greets and welcomes all visitors to the Center located at 888 Post St. The Receptionist maintains a clean, safe, and welcoming environment for all visitors especially the target population – Transitional-Age Youth – who are seeking respite, support, and support services to support their journey towards recovery and stability.

This position is responsible for the daily operation of the Center’s reception desk and lobby area. This includes managing entry into the Center, welcomes all guests, oversees guest registration, sign-in, and intake, directing guests to the appropriate resource in a timely manner, responding to incoming inquiries (e.g. main line, in-person, email, etc.), deescalating conflict, liaising with emergency services, and supporting other administrative duties that support efficient and safe operations at the Center.