Public Sector Solutions Architect - Washington, D.C.

An overview of this role

As a Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value. In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing. With your TS/SCI with poly clearance and deep familiarity with government environments, you'll shape and execute strategies that build mindshare, expand GitLab usage, and establish long-term, trusted relationships across public sector accounts.

What you'll do

• Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
• Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
• Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.
• Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.
• Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
• Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
• Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab.

What you'll bring

• Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person.
• Residing in the Washington, D.C. area and ability