Chief Human Resources Officer

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs. At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving. Join FSRA and help us shape the future of regulation for generations to come! Job Description: The Chief Human Resources Officer (CHRO) is accountable for setting the enterprise-wide people strategy and providing independent, strategic leadership on all human capital matters aligned with FSRA’s mandate, mission, vision, and values. Reporting directly to the Chief Executive Officer and serving as a member of the Executive Leadership Team, the CHRO champions a collaborative, inclusive, and high-performance culture focused on service and outcomes and leads a dedicated team to enable regulatory and operational excellence through people, leadership, and organizational effectiveness. KEY RESPONSIBILITIES Enterprise People Strategy Sets the enterprise vision, strategy, and priorities for people and workplace functions aligned with FSRA’s strategic plan and regulatory mandate. Leads the development and implementation of FSRA’s multi-year people strategy, ensuring alignment with transformation objectives, workforce capability needs, and organizational performance. Provides enterprise-wide design, implementation and oversight of human capital programs, including performance management, labour relations, talent acquisition and retention, workforce and succession planning, compensation/total rewards, employee engagement and enterprise diversity, equity, inclusion, recognition and belonging strategies. Sets strategic direction for HR technology, workforce analytics, and data-driven decision-making to support executive and Board oversight. Leads the establishment of a high-performance culture by defining enterprise-wide performance standards, aligning goals with strategy, implementing robust performance management and feedback systems, and ensuring accountability, recognition, and development are consistently applied across the organization. Executive & Board Governance Acts as the principal advisor to the CEO and Executive Leadership Team on all human capital matters, including culture, leadership, executive performance, succession planning, workforce risk, and organizational effectiveness. Leads executive compensation strategy and serves as the primary liaison to the Human Resources Committee of the Board, supporting oversight of executive compensation frameworks, succession planning, and enterprise workforce risk. Labour Strategy & Workforce Risk Leads the enterprise labour relations strategy, including collective bargaining mandate development, negotiation oversight, and arbitration risk management. Maintains constructive and strategic relationships with bargaining agents while ensuring compliance with legislative and collective agreement obligations. Oversees enterprise human capital risk identification and mitigation, ensuring workforce capability aligns with FSRA’s statutory and regulatory obligations. Advises the CEO and Board on labour risk exposure and mitigation strategies within a highly unionized environment. Workforce Planning & Talent Sustainability Leads enterprise workforce planning and talent supply strategy aligned with regulatory modernization and growth priorities. Oversees human capital metrics, workforce analytics, and long-term succession planning to mitigate enterprise risk. Ensures FSRA attracts, develops, and retains high-performing talent capable of delivering regulatory and operational excellence. Designs scalable workforce models and organizational structures that enable growth, clarity, and operational resilience. Workplace, Health & Safety & Ministry Accountability Oversees enterprise occupational health and safety governance, ensuring compliance with legislative obligations and proactive risk mitigation. Provides executive oversight of workplace strategy, facilities management, and enterprise workplace planning to ensure safe, effective, and modern working environments aligned with operational requirements. Leads workforce reporting, Ministry submissions, and statutory human capital disclosures, ensuring accuracy, transparency, and alignment with public sector accountability requirements. Ensures integration between people strategy, workplace infrastructure, and regulatory operational needs. Organizational Culture & Transformation Champions a collaborative inclusive, and high-performance culture that advances diversity, equity, inclusion, and belonging, reinforcing public trust, regulatory credibility, and organizational integrity. Leads enterprise change management initiatives aligned with transformation programs. Promotes continuous improvement across the Human Resources function to ensure modern, responsive, and forward-thinking people practices. QUALIFICATIONS Education and Experience Post-secondary education in Human Resources, Business Administration, or a related field; a Master’s degree is preferred Professional HR designation (CHRL or equivalent) preferred. Minimum 15 years of progressive human resources leadership experience, including executive-level accountability within a complex, unionized, multi-stakeholder environment. Demonstrated experience advising senior executive teams and Boards of Directors. Direct experience leading collective bargaining strategy and labour negotiations. Knowledge and Skills Proven strategic executive leader with deep expertise in enterprise transformation, culture evolution, and organizational effectiveness within complex regulatory environments. Demonstrated executive presence and the ability to influence, challenge, and advise senior leaders and Board members with confidence and sound judgment. Expertise in enterprise labour strategy, collective agreement interpretation, arbitration risk management, and union partnership governance. Strong understanding of enterprise risk management principles and integration of human capital metrics into organizational oversight. Experience leading and developing high-performing, multidisciplinary teams. Ability to lead through influence, aligning diverse stakeholders across business lines to achieve enterprise outcomes. Excellent communication (verbal and written), presentation, and facilitation skills. Practical, pragmatic, and solutions-oriented approach. Knowledge and interpretative understanding of relevant legislation (e.g., Occupational Health and Safety Act, Ontario Human Rights Code, WSIB, Employment Standards Act) impacting public sector human resources governance. To Apply To fill this position, FSRA has partnered with leadership advisory firm Odgers. Applications are encouraged immediately and should be submitted online ideally by May 11th, 2026 at https://careers.odgers.com/en-ca/31203 We thank all those who express an interest, however only those chosen for further development will be contacted. Employment Type: Regular Scheduled Weekly Hours: 36.25 FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code. NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED The Financial Services Regulatory Authority of Ontario (FSRA) is a dynamic, innovative, independent and self-funded regulator of financial services and pensions. The organization promotes strong financial services and pension sectors while protecting the public interest. FSRA has responsibility for regulating property and casualty insurance (including auto insurance rates); life and health insurance; credit unions and caisses populaires; loan and trust companies; mortgage brokers; health service providers (related to auto insurance); and pension plans. We are building an agile, forward-thinking and collaborative culture, and FSRA is committed to encouraging innovation and competition, and promoting market integrity and stability. Joining FSRA is an exciting opportunity to help shape the regulator of the future.