Tele Calling - Customer Service Specialist
Fairvalue Insuretech Pvt.Ltd.Role Overview
Fairvalue Insuretech Pvt.Ltd. is hiring a entry-level Tele Calling - Customer Service Specialist. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Tele-calling - Customer Service Specialist (Life Insurance Renewals)
Location: The Policy Exchange, 1st Floor, D8, Sec 2, Noida
Experience: 1 – 2 Years Education: Minimum 12th Pass
Salary: ₹12,000 – ₹17,000/month + Attractive Performance Bonus
Employment Type: Full-time Job Description:
We are looking for a dynamic and customer-focused Tele-calling Customer Service Specialist to join our Life Insurance Renewal team. Your primary role will be to connect with existing policyholders, remind them about policy renewals, answer their queries, and ensure timely renewals.
Key Responsibilities:
- Make outbound calls to customers for life insurance renewal follow-ups.
- Explain renewal benefits and assist in resolving basic customer queries.
- Maintain records of customer interactions and update the CRM system.
- Follow communication scripts and company guidelines during calls.
- Achieve daily and monthly targets related to calls and renewals.
- Build a rapport with customers to ensure a high renewal ratio.
Candidate Requirements:
- Minimum qualification: 12th Pass (Graduate preferred).
- 1–2 years of experience in tele-calling/customer service (Insurance & Financial Service domain preferrable).
- Good verbal communication skills in Hindi and English.
- Basic computer knowledge and ability to update records digitally.
- Good listening skills and customer-centric attitude.
- Must be a quick learner and team player.
Salary & Benefits:
- Fixed Salary: ₹12,000 to ₹17,000 per month (based on experience and performance). Monthly Performance Incentive.
- PF & ESI (as per company policy).
- Paid Training provided.
Career Growth:
- Opportunity to grow into Team Leader, Quality Analyst, or Customer Relationship roles.
- Internal promotions based on performance and skill development.
- Skill-building through ongoing training and mentorship.
Job Type: Full-time
Pay: ₹12,000.00 - ₹17,000.00 per month
Application Question(s):
- Are you available to join on immediate basis ?
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
About Fairvalue Insuretech Pvt.Ltd.
Fairvalue Insuretech Pvt.Ltd.
Frequently Asked Questions
How do I apply for the Tele Calling - Customer Service Specialist position at Fairvalue Insuretech Pvt.Ltd.?
Use the Apply button above to submit your application directly to Fairvalue Insuretech Pvt.Ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Tele Calling - Customer Service Specialist position at Fairvalue Insuretech Pvt.Ltd. located?
This position is based in IN. Fairvalue Insuretech Pvt.Ltd. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Tele Calling - Customer Service Specialist at Fairvalue Insuretech Pvt.Ltd. earn?
Fairvalue Insuretech Pvt.Ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Tele Calling - Customer Service Specialist role at Fairvalue Insuretech Pvt.Ltd. posted?
This role was posted on May 7, 2026 (51 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Tele Calling - Customer Service Specialist role at Fairvalue Insuretech Pvt.Ltd. entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Fairvalue Insuretech Pvt.Ltd. has listed.
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