Associate - Business Analyst

Role overview

EXL is hiring an Associate - Business Analyst for its Pune, Maharashtra location. The role sits within business analysis and focuses on gathering requirements, shaping solution design, supporting implementation, and coordinating change across projects and programs.

What you will do

• Collect business and solution requirements, create clear documentation, and support test scenario preparation and execution.
• Contribute to change and implementation work, including planning, rollout coordination, early-stage deployment support, and monitoring adoption.
• Handle activities across more than one project or program when needed.
• Support change planning by analyzing audiences, designing communication and training support, and tracking change progress.
• Take ownership of readiness, adoption, and feedback actions to reduce implementation risk and help realize benefits faster.
• Assist in managing implementation readiness, including pilot or early deployment phases.
• Work with internal clients to support data analysis, migration, and process change while keeping expectations aligned.
• Assess operational risks during analysis and implementation planning alongside delivery managers.
• Follow compliance, operational risk, and regulatory controls carefully, and escalate weaknesses or breaches when identified.
• Ensure due diligence is completed so customers and business operations are not negatively affected.
• Maintain RAID logs for assigned projects and feed risks, issues, and dependencies into PMO/program tracking.
• Where assigned, support people or team management responsibilities for junior resources within the broader transformation team.

What the role calls for

• Strong background in data and business analysis, with banking domain knowledge.
• Comfort working with multiple stakeholders, including situations where requirements or design views differ.
• Ability to challenge weak requirements or design choices constructively.
• Solid experience in data and analytics work, along with awareness of current tools, trends, and methodologies.
• Experience in technical product development and delivery across different technologies.
• Understanding of project management and portfolio management principles.
• Good communication skills for engaging with all levels of stakeholders.
• Capability in team coordination and conflict handling.
• Experience presenting to senior business and technology stakeholders.
• Exposure to agile delivery environments and an understanding of DevOps within agile processes.
• Strong awareness of data-handling controls and operational risk requirements.
• Experience in change management, documentation, and implementation support.

Skills highlighted for success

Python, PySpark, SQL, documentation, stakeholder management, business analysis, data analysis, agile delivery, DevOps awareness, risk management, banking domain knowledge.

Additional information

The position requires a strong business sense, the ability to stay current with both industry and technology developments, and a collaborative approach that encourages openness, learning, and continuous improvement across teams.

Terms and conditions

This is a full-time, onsite position based in Pune Division, Maharashtra, India. No stipend, salary figure, duration, or start date was specified in the source information.

Eligibility

Professionals with relevant experience in business analysis, data and analytics, banking operations, implementation support, or change management are suitable for this role.

Responsibilities

• Gather and document business requirements and solution design details.
• Prepare, document, and run test scenarios.
• Support change management across planning, communication, training, rollout, and tracking.
• Coordinate implementation management activities, including readiness checks and pilot support.
• Work across several projects or programs at the same time when required.
• Partner with internal clients to support data migration and process transformation.
• Track and escalate risks, issues, and dependencies through RAID logs and PMO channels.
• Assess operational risk and enforce compliance with bank and regulatory controls.
• Manage expectations across varied stakeholders and resolve disagreements where needed.
• Support junior team members and contribute to broader team management activities.

Requirements

• Background in business analysis with strong data and banking knowledge.
• Hands-on experience in data and analytics, including technical product delivery.
• Ability to handle complex stakeholder environments and competing priorities.
• Understanding of project and portfolio management practices.
• Strong communication, presentation, and conflict-resolution skills.
• Experience working in agile settings and familiarity with DevOps concepts.
• Knowledge of compliance, operational risk, and data-handling controls.
• Capability to challenge poor requirements and improve design decisions.
• Comfort working with change, implementation, and documentation tasks.
• Exposure to Python, PySpark, and SQL is relevant for the role.