Housekeeping Team Leader

A Housekeeping Team Leader supervises daily cleaning operations, ensuring high standards of cleanliness and guest satisfaction. They assign tasks to room attendants, inspect guest rooms and public areas, manage inventory/stock levels, train staff, and coordinate with maintenance and front office departments for seamless service.

Key Responsibilities

• Supervision & Inspection: Inspect guest rooms and public areas to ensure brand standards are met.
• Team Leadership: Train, motivate, and schedule housekeeping staff (room attendants and house attendants).
• Operational Management: Assign tasks, manage daily shift rotas, and handle the inventory of cleaning supplies and linens.
• Guest Service: Address guest complaints and special requests efficiently.
• Maintenance & Safety: Report maintenance issues immediately and ensure all health and safety procedures are followed.
• Collaboration: Act as a liaison between housekeeping, front office, and maintenance to ensure efficient room turnover.

Required Skills and Qualifications

• Experience: Previous housekeeping experience (often 2+ years) with previous supervisory experience preferred.
• Leadership: Strong ability to motivate, lead, and train a team.
• Communication: Excellent communication skills to interact with guests and staff.
• Physical Stamina: Ability to perform physical tasks like walking, standing, and lifting during the shift.
• Attention to Detail: Meticulous approach to cleaning and sanitation.
• Time Management: Capable of prioritizing tasks in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: ₹13,500.00 - ₹22,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person