Operations Manager - Hotel / Restaurant

Job Title: Manager - Restaurant Operations

About the Role

Looking for an energetic and responsible Manager to support daily restaurant operations and ensure an excellent customer experience.

Key Responsibilities

Operations Management

• Oversee day-to-day restaurant operations and floor management.
• Ensure smooth service flow and customer satisfaction.
• Support the Restaurant Manager in achieving operational goals.

Quality & Hygiene Control

• Maintain food quality, hygiene, and cleanliness standards.
• Ensure compliance with safety and sanitation regulations.
• Monitor kitchen and service areas regularly.

Team Management

• Supervise staff attendance, discipline, and grooming standards.
• Train and motivate team members for better performance.
• Handle shift scheduling and manpower allocation.

Inventory & Stock Control

• Monitor stock levels and coordinate timely replenishment.
• Minimize wastage and control operational costs.
• Maintain proper inventory records.

Customer Service

• Address customer concerns professionally and promptly.
• Build a positive dining experience and encourage repeat visits.