Front Desk and Social Media Assistant

Job Summary

We are seeking an energetic and detail-oriented Front Desk and Social Media Assistant to join our dynamic team! This paid position offers a fantastic opportunity to develop your skills in customer service, social media management, and digital marketing. You will be the friendly face welcoming visitors and clients while also assisting in managing our social media platforms to boost brand visibility and engagement. Your proactive approach and creative flair will help us build meaningful relationships with our community both offline and online. If you thrive in a fast-paced environment and are passionate about digital content, this role is perfect for you!

Duties

• Greet visitors, clients, and vendors with enthusiasm, ensuring a positive first impression
• Manage front desk operations including answering calls, scheduling appointments, and handling inquiries
• Curate engaging content for social media channels, including Facebook, Instagram, Twitter, and LinkedIn
• Monitor social listening tools to track brand mentions, industry trends, and customer feedback
• Conduct keyword research to optimize content for SEO and increase online visibility
• Analyze web traffic and social media metrics using Google Analytics and web analytics tools to measure campaign success
• Collaborate with the marketing team on branding initiatives, public relations efforts, and digital marketing campaigns
• Proofread all content before posting to ensure clarity, accuracy, and brand consistency

Experience

• Proven experience in front desk operations or customer service roles preferred
• Strong familiarity with social media management platforms such as Hootsuite or Buffer
• Knowledge of SEO best practices, Google Analytics, and web analytics tools
• Experience with social listening tools and social media marketing strategies
• Ability to create compelling content including photography and video editing skills, a plus
• Excellent communication skills with a professional demeanor
• Basic understanding of public relations principles and relationship management techniques

Join us in creating a vibrant environment where your creativity meets exceptional service! This paid role offers valuable experience in digital marketing, branding, customer engagement, and professional growth. We look forward to welcoming a motivated individual ready to make a positive impact both at our front desk and across our digital channels!

Pay: $19.00 - $21.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person