Hotel Front Office Staff

As a Front Desk Receptionist, your role involves greeting guests warmly and assisting with check-in and check-out procedures. You will handle reservations, cancellations, and room assignments efficiently. Additionally, you will be responsible for answering phone calls, emails, and guest inquiries promptly. Providing accurate information about hotel amenities, services, and local attractions is crucial in this role.

Key Responsibilities:

• Handle reservations, cancellations, and room assignments
• Answer phone calls, emails, and guest inquiries promptly
• Provide accurate information about hotel amenities, services, and local attractions
• Process payments and maintain accurate billing records
• Coordinate with housekeeping and other departments to ensure smooth operations
• Resolve guest concerns professionally and efficiently
• Maintain a clean and organized front desk area

Qualifications Required:

• Education: Bachelor's degree preferred
• Experience: 1 year of experience in Hotel Front Office preferred
• Language: Proficiency in English (Preferred) and Hindi (Required)

In addition to the job role and responsibilities, the company offers benefits such as a flexible schedule, paid time off, and the opportunity to work in Chennai, Tamil Nadu. The work location is in person, and candidates should be willing to work day shifts, night shifts, and overnight shifts as required. As a Front Desk Receptionist, your role involves greeting guests warmly and assisting with check-in and check-out procedures. You will handle reservations, cancellations, and room assignments efficiently. Additionally, you will be responsible for answering phone calls, emails, and guest inquiries promptly. Providing accurate information about hotel amenities, services, and local attractions is crucial in this role.

Key Responsibilities:

• Handle reservations, cancellations, and room assignments
• Answer phone calls, emails, and guest inquiries promptly
• Provide accurate information about hotel amenities, services, and local attractions
• Process payments and maintain accurate billing records
• Coordinate with housekeeping and other departments to ensure smooth operations
• Resolve guest concerns professionally and efficiently
• Maintain a clean and organized front desk area

Qualifications Required:

• Education: Bachelor's degree preferred
• Experience: 1 year of experience in Hotel Front Office preferred
• Language: Proficiency in English (Preferred) and Hindi (Required)

In addition to the job role and responsibilities, the company offers benefits such as a flexible schedule, paid time off, and the opportunity to work in Chennai, Tamil Nadu. The work location is in person, and candidates should be willing to work day shifts, night shifts, and overnight shifts as required.