BPO Non-Voice Process ( Email & Chat Support Executive)
Digital Infomedia SolutionRole Overview
Digital Infomedia Solution is hiring a BPO Non-Voice Process ( Email & Chat Support Executive). This is a full-time role in Maharashtra, IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
We are looking for a detail-oriented and tech-savvy Non-Voice Executive to join our growing BPO team. In this role, you will be the primary point of contact for customers via Chat and Email. Your goal is to provide high-quality solutions, resolve queries efficiently, and maintain a high level of customer satisfaction—all without picking up a phone.
Key Responsibilities
Customer Interaction: Handle a high volume of inbound customer queries through live chat and email platforms.
Problem Solving: Identify customer needs, troubleshoot issues, and provide accurate solutions using our internal database.
Data Accuracy: Document all interactions clearly in the CRM system to ensure seamless follow-up.
Multitasking: Manage 2–3 simultaneous chat windows while maintaining a fast response time (TAT).
Quality Compliance: Follow standard operating procedures (SOPs) to ensure every response meets company quality and "Tone of Voice" standards.
Age criteria 18 to 29 years
Job Types: Full-time, Part-time, Fresher
Pay: ₹16,158.74 - ₹33,610.28 per month
Work Location: In person
About Digital Infomedia Solution
Digital Infomedia Solution
digital-infomedia.in
Frequently Asked Questions
How do I apply for the BPO Non-Voice Process ( Email & Chat Support Executive) position at Digital Infomedia Solution?
Use the Apply button above to submit your application directly to Digital Infomedia Solution. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the BPO Non-Voice Process ( Email & Chat Support Executive) position at Digital Infomedia Solution located?
This position is based in Maharashtra, IN. Digital Infomedia Solution has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a BPO Non-Voice Process ( Email & Chat Support Executive) at Digital Infomedia Solution earn?
Digital Infomedia Solution has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the BPO Non-Voice Process ( Email & Chat Support Executive) role at Digital Infomedia Solution posted?
This role was posted on May 6, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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