Role Overview
Desirous Global Consulting is hiring a mid-level Client Coordinator - HR. This is a contract role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Recruitment / Staffing Full-Time Job ID: DGC01101
Chennai, Tamil Nadu 0-2 Yrs ₹200000 - ₹30000 Yearly
Job Summary
The Client Relationship Executive is responsible for building and maintaining strong relationships with clients to ensure long-term satisfaction, retention, and business growth. This role involves understanding client needs, addressing concerns, coordinating with internal teams, and identifying opportunities for upselling or cross-selling company products or services.
Freelance / Fulltime.
Work from home and office.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, managing day-to-day communication and support.
- Develop a deep understanding of client business goals, challenges, and expectations.
- Ensure timely delivery of products/services according to client requirements.
- Coordinate with internal teams (sales, operations, finance, etc.) to resolve client issues and ensure smooth service delivery.
- Prepare and present performance reports, proposals, and account reviews.
- Identify opportunities to upsell or cross-sell additional services or solutions.
- Maintain accurate client records in CRM systems and track engagement metrics.
- Support client onboarding, training, and renewal processes.
- Gather feedback from clients to drive product/service improvements.
- Assist in resolving escalated issues promptly to ensure client satisfaction and retention.
Qualifications & Skills:
- Education: Bachelor’s degree in business administration, Marketing, Communications, or a related field.
- Experience: 0-2 years in client servicing, account management, or customer relationship roles in any industry is preferred
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Good organizational and multitasking skills.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot, Zoho).
- Ability to work independently and in a team environment.
- A proactive, customer-first attitude.
Key Performance Indicators (KPIs):
- Client satisfaction and retention rate
- Response and resolution time for client issues
- Revenue growth from existing accounts
- Cross-sell/upsell success rate
- Client engagement scores
Frequently Asked Questions
How do I apply for the Client Coordinator - HR position at Desirous Global Consulting?
Use the Apply button above to submit your application directly to Desirous Global Consulting. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Client Coordinator - HR position at Desirous Global Consulting located?
This position is based in IN. Desirous Global Consulting has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Client Coordinator - HR at Desirous Global Consulting earn?
Desirous Global Consulting has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Client Coordinator - HR role at Desirous Global Consulting posted?
This role was posted on April 11, 2026 (68 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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