About the position

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. As a Bilingual Copywriter (English/French Canadian - FR-CA), you’ll write, shape, and localize onsite and CRM content across a diverse portfolio of brands. You will work closely with key stakeholders to produce high-quality marketing copy, seamlessly pivoting between different brand voices, project types, and fast-evolving client needs across both English and Canadian French-speaking markets. You will work closely with Sr. Copywriters to follow and improve upon creative standards, processes, and guidelines to maximise quality and minimise churn. This role requires a genuine passion for the craft of copywriting, a high degree of creative agility, a deep understanding of French Canadian cultural nuances and Quebec market dynamics, and a forward-thinking mindset eager to explore how technical and digital advancements can elevate our storytelling.

Responsibilities

• Create clear, effective, and original copy and content for a variety of client CRM and onsite marketing channels in both English and Canadian French.
• Transcreate and adapt English campaign concepts into culturally resonant French Canadian (FR-CA) copy, ensuring the core message, tone, and regional relevance remain intact.
• Iterate on copy changes quickly and effectively with guidance from Sr. Copywriters, adapting fluidly as project scopes shift.
• Master and switch between differing client tones of voice and brand guidelines with ease across both languages.
• Identify and communicate creative opportunities through competitor research, trends, and emerging technological advances in digital copy within Quebec and the Canadian Francophone markets.
• Collaborate with Designers and Creative Directors to push creative boundaries across different styles and formats.
• Contribute to team creative brainstorms and proactively champion forward-thinking copy solutions.
• Proactively support other Copywriters regionally and globally.

Requirements

• Native or professional fluency in written and spoken French Canadian (FR-CA) and English, with an exceptional grasp of localized grammar, regional idioms, and cultural nuances.
• 2+ years copywriting experience; a background in a Canadian agency or brand environment is preferred.
• Proven experience in translation, transcreation, or localization copywriting specifically for the Quebec market.
• Experience in e-commerce/transportation technology is a plus.
• Exposure to multi-channel digital copy and brand development; a background in social media content and copywriting is preferred.
• Ability to produce error-free marketing content that sells in both English and Canadian French.
• Confidence in taking ownership of individual work with support from a Sr. Copywriter.
• Ability to work at a fast pace on large marketing campaigns with many assets.
• An understanding of the importance of consistency across different touchpoints of a user journey.
• Ability to communicate ideas clearly and enthusiastically.
• A collaborative approach to getting things done.
• A supportive, proactive attitude towards projects.

Nice-to-haves

• Experience in e-commerce/transportation technology is a plus.
• A background in social media content and copywriting is preferred.

Benefits

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.